Job Description

#LI-GM
SN578 WO#3 Shared Platform
Job Title: System Analyst - E-sign (DocuSign)
Domain: Shared Platform
Sub-Domain: ESP
Years of Experience: L2 (3-5 years)
Location: Kuala Lumpur
Job Summary:
We are seeking a Junior System Analyst with 3-5 years of experience to support our Electronic Signature (E-sign) initiatives within the Shared Platform domain. The ideal candidate will play a key role in gathering business requirements, preparing documentation, and working with developers and business users to deliver integrated solutions using DocuSign and related technologies.
Key Responsibilities:

• Conduct detailed business requirement gathering sessions with stakeholders.
• Prepare and maintain high-quality documentation including:
• o BRD (Business Requirement Document)
• o PDD (Process Design Document)
• o FSD (Functional Specification Document)
• Collaborate with development teams, business users, and QA to ensure clear understanding and execution of requirements.
• Work on workflow design and optimization, ensuring seamless integration of E-sign functionality using DocuSign.
• Support in the analysis and resolution of issues related to document workflows and platform integration.
• Participate in meetings, sprint reviews, and requirement walkthroughs.

Mandatory Skills:

• Strong experience in business requirement gathering and documentation.
• Proficient in creating BRD, PDD, and FSD.
• Experience working in coordination with developers and QA teams.
• Exposure to or hands-on experience with workflow systems.
• Working knowledge of DocuSign or other electronic signature platforms.

Technical Environment:

• Languages/Technologies: ASP.Net, C#, T-SQL, JavaScript, CSS
• Platforms/Tools: DocuSign, Visual Studio, SQL Server Management Studio
• Database: SQL Server 2016
• Servers/OS: Windows Server 2016, Linux

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