Job Description

Requirements:

Candidate must possess at least a Bachelor\'s degree, Post Graduate degree, Professional degree, Computer Science/ Information Technology or equivalent.

At least 1-2 years\' experience, knowledge in oil and gas is advantageous.

Applicant must be willing to work in Kuching

Applicant must be willing to work in shift (Morning/ Afternoon/ Midnight)

Applicant should be Sarawakian or hold relevant residence status.

Affinity with software development preferably with understanding of software development cycle.

Knowledge in SQL is preferred and is added advantage

Communication

Good command of English Language (Written & Oral)

Spanish speaking will be added advantage

Able to communicate effectively at all levels and to work with a diverse group of employees.

Able to work on shift, travel and work beyond the normal business hours when required.

Team player, fast learner and pay great attention to details

Able to work under pressure

Highly motivated and able to work independently

Good interpersonal skill

Responsibilities:

Support Sales in implementing Lean Automated Reporting, advise and monitor implementation

Recommend and document improvements for the automated reporting services

Train and assist HD for day to day maintenance tasks and troubleshooting

Requirement to perform tasks out of normal business hours periodically are to be expected.

Handle inbound calls, preliminary troubleshooting and simulation of issues and gather basic troubleshooting information

Log and follow up on Open tickets in the IDS ticketing system and provide timely status updates to customers

All other services as may be reasonably required of a person serving in a similar capacity of competent ability.

General - to undertake such additional / miscellaneous duties from time to time to assist the Help Desk team and IDS Group function effectively as a whole.

Benefits & Remunerations:

Salary: RM 2700

EPF, SOCSO & EIS

Medical & Annual Leave

Attractive & Competitive Salary

Yearly Bonus

Working Days & Hours:

Working Hours: From 8.30 am to 5.30 pm

Work Days: Monday to Friday only

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