System Support Specialist

Cyberjaya, Selangor, Malaysia

Job Description


What you will do:

  • Provide 2nd level incident, problem and vendor escalation for Server Technologies (AIX, HP-UX, LINUX, Virtualization)
  • To provide Technical expertise on areas of specialty like System Performance, the Virtualization and tuning the infrastructure software deployed in IT Services.
  • Work as Virtual Team within the Linux Hosting Platform and other ITS counterparts on Global Projects and assist them in implementing and communicating global standards within the ITS
  • Work with related vendors, and other authorized third-party vendors in order to provide 2nd line support to the Data Centre.
  • Internally work with Database, Middleware and Telecoms team to achieve the best results for Performance Testing or NIA, Capacity Planning and Enterprise Tools testing and deployment
  • Key focus is to provide Technical Expertise to Linux platform services, ITS Cost Efficiency, Infrastructure and Data lifecycle management, Security and Global Standards.
  • Apply industry standard methodologies and frameworks.
  • Provide guidance to junior team members when needed
Required skills and experience:

# Bachelor\xe2\x80\x99s degree in Computer Science, Computer Engineering or equivalent engineering experience is required

# 3 years experience in Linux/Unix system administration and infrastructure under data center environments

# Provide 2nd level incident, problem and vendor escalation for Server Technologies (AIX, HP-UX, LINUX, Virtualization)

# To provide Technical expertise on areas of specialty like System Performance, the Virtualization and tuning the infrastructure software deployed in IT Services.

# Work as Virtual Team within the Linux Hosting Platform and other ITS counterparts on Global Projects and assist them in implementing and communicating global standards within the ITS

# Work with related vendors, and other authorized third-party vendors in order to provide 2nd line support to the Data Centre.

# Ability to work independently and under pressure when need arises

# Internally work with Database, Middleware and Telecoms team to achieve the best results for Performance Testing or NIA, Capacity Planning and Enterprise Tools testing and deployment

# Key focus is to provide Technical Expertise to Linux platform services, ITS Cost Efficiency, Infrastructure and Data lifecycle management, Security and Global Standards.

# Demonstrate ability to work in teams with a collaborative interpersonal style

# Customer oriented

# Willing to work on-call during weekend on need basis

# Fluent in English including in writing

# From technical perspective the main areas of expertise required are:
  • Operating Systems experience (Redhat, HPUX, AIX)
  • Hands-on experience on clustering technologies including VCS and MC-Service Guard
  • Familiar with Veritas product including Veritas Volume Manager and Veritas File System
  • Basic experience in scripting skill. Eg. Bash, Perl, Php, Ansible
  • Has experience with hardware and architectures Eg. HP, IBM or Huawei hardware
  • Knowledge on Global Service Now, ITIL, Change Management process is an advantage.
WHAT YOU WILL GET FROM US
  • Great Team of IT Professionals with Global Working Exposure
  • Flexible Benefits \xe2\x80\x93 Customized According to Individual Needs
  • On-Going Professional and Technical Training and Certifications
  • A Multicultural Environment in Modern Offices
  • Choose Any Day for Your Vacation From Earned Public Holiday (Saturday and Ad Hoc)
  • Smart Casual Everyday
  • Global Internal Job Opportunities Available Within DPDHL
  • Unlimited Outpatient Medical
  • Home Office Possibilities
Sounds good? Start your application now!

DHL IT Services \xe2\x80\x93 About Us

IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group:
  • Supports over 260,000 DPDHL e-mail users;
  • Runs more than 7700 servers;
  • Supports more than 2000 global services and applications;
  • Processes 9 million shipment information messages per day;
  • 200000 man days per year of development application.
Apart from being more than 5000 highly skilled IT professionals with an intimate knowledge of the logistics industry, we at IT Services altogether represent more than 80 nationalities. IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices across three continents \xe2\x80\x93 Americas (Mechanicsburg, Westerville, Tempe in USA and Mexico, Costa Rica and Brazil), Europe (Prague in Czech Republic; Bonn, Berlin and Darmstadt in Germany) and Asia (Cyberjaya in Malaysia and Chennai in India).

You would be part of over 1700 highly skilled IT professionals working in a friendly, multicultural environment of 26 nationalities in Cyberjaya.

DHL

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Job Detail

  • Job Id
    JD902040
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cyberjaya, Selangor, Malaysia
  • Education
    Not mentioned