Job Description

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life \xe2\x80\x93 such as energy, infrastructure, chemicals and minerals \xe2\x80\x93 safely, efficiently and more sustainably.

We\xe2\x80\x99re the first software business in the world to have our sustainability targets validated by the SBTi, and we\xe2\x80\x99ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We\xe2\x80\x99ve also recently been named as one of the world\xe2\x80\x99s most innovative companies.

If you\xe2\x80\x99re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at https://www.aveva.com/en/about/careers/

About the Role

We are hiring for the role of Systems Engineer reporting to the Technical Adoption Services team, part of the Customer Success group. AVEVA Technical Adoption Services team, a knowledge center within AVEVA, helps shape our customers vision of how the PI System infrastructure supports and enhances business drivers and goals. The Systems Engineer ensures customer success by delivering exceptional outcome-based services to PI Users in support and enablement of those business goals. Systems Engineers use best practices, technical knowledge, and their industry expertise, to deliver services to our EA customers, as well as into a broader scope within the AVEVA customer base and sales activities.

We are looking for a Systems Engineer with strong real-time operational data system technical skills, or related Industry and technical experience. Typical Systems Engineer activities include workshop, coaching session, Asset Framework and Analytics training, use case discovery, demonstration, best practice documentation, PI System architecture development and documentation, and other activities to promote the adoption of the PI System to all levels of a customer organization. You will collaborate with our entire organization to optimize the benefits of the PI System Enterprise Infrastructure, and help the customer move more rapidly in their journey towards getting value and being successful with the PI System. The successful candidate will have relevant experience in one of AVEVA\'s core industries. Ideally, the candidate also has a broad knowledge around related modern technologies: Cloud, IoT, highly distributed systems, Analytics, BI, etc.

Responsibilities:

Lead workshops and coaching sessions to guide the customer in using the PI System successfully to realize their use cases.

Lead conversations to help focus the vision where the PI System adds business value, at all customer levels. Examples include Administration/IT Staff, Operations Management and Staff, "C" level executives.

Lead strategic conversation with customers to guide them through use case discovery and position OSIsoft Products and Infrastructure to address those needs.

Act as technical liaison to assigned customer accounts, working with Customer Success Managers, to maximize customer value and drive new business.

Have a strong interest in growing your career and participating in both internal and external training programs to keep abreast of emerging technologies and markets.

Display initiative and self-motivation to deliver high quality results along with meeting all expectations for both internal and external customers.

Influence and drive adoption of the PI Infrastructure through product demonstration, Proof of Value, and other promotional activities.

Assist with risk vs. benefit analysis to help the customer understand ramifications of various deployment options.

Proactively engage Enterprise Customers to promote enterprise wide adoption and implementation of the PI Infrastructure.

Mentor other team members on industry, product, and/or technology topics.

Qualifications:

Bachelor\xe2\x80\x99s degree or higher in engineering or another technical field

5+ yrs. experience with real-time operational data systems within an industrial manufacturing and/or operating industry.

Hands on PI System experience, highly desired

Strong leadership, customer service, and interpersonal relationship skills

Solid oral, written, presentation, and communication skills

Ability to work as part of a team to solve problems and share best practices

Ability to set priorities and manage multiple activities

Experience working with C-level executives, a plus

A background in architectures and enterprise-wide design methodologies, a plus

Willing and able to travel for up to 50%

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

AVEVA