Job Description

\xe2\x80\x9cThe people who are crazy enough to think they can change the world, are the ones who do.\xe2\x80\x9d
- Steve Jobs
Teach For Malaysia is an independent, not-for-pro\xef\xac\x81t organisation on a mission to empower our nation through
education. We believe that a child\'s education and future should not be determined by his or her circumstances in life.
Thousands of students don\'t have the chance to realise their potential because of many socioeconomic factors, like
how much their parents earn or where they were born/live.
We recruit, train and support our country\'s rising generation of leaders to teach in high-need schools across the nation,
through our 2030 strategy consisting of 2 \xef\xac\x82agship programmes which is the Teach For Malaysia Fel owship and
Program Duta Guru - our two-year leadership development programmes focused on growing leaders across the
education system. We\'ve impacted over 150,000 students and worked with the Ministry of Education and other
corporate and social sector partners to col ectively bring transformation to the education system. Beyond the
Fel owship and Program Duta Guru, our growing network of Alumni, education champions and supporters are lifelong
advocates for education and expanding opportunities for students, working as a movement to build an ecosystem of
solutions at al levels of society - from the classroom to the boardroom.
As we celebrate TFM\'s 10-years of existence and impact, we are looking for champions to join our team in this
movement of change - people who share our vision, mission, and core values (Sense of Possibility, Excel ence,
Col aboration, and Integrity) - so that we are able to col ectively work towards expanding our impact. Alignment to our
vision, mission and values are integral to TFM\'s culture, to ensure long-term, sustainable success and to realise our
mission to:
Build a movement of leaders in the education ecosystem to empower all children in Malaysia to realise their
potential
Our col aborative working environment opens up many opportunities for you to expand your network and lead your
own learning, alongside other team members, Fel ows and Alumni, corporate partners, the Ministry of Education, and
other education stakeholders. Teach For Malaysia is also a partner in the Global Education Network, Teach For Al .
While our compensation package is fair and competitive, we do not expect this to be your key reason for joining us.
After al , we are not just offering you a job; we are looking for a like-minded future leader to grow with us and help us
achieve our mission.
Registered as TFM Foundation (919785 P) . A Lembaga Hasil Dalam Negeri tax exempt organisation
Address Level 1, Ming Annexe, 9 Jalan Ampang, 50450 Kuala Lumpur Tel +603 2026 0700 Website teachformalaysia.org
Role:
Talent & Operations Senior Associate
Start Date:
Immediate
Employment Type:
Full-Time, 1-Year Contract (renewable)
Location:
Kuala Lumpur, Malaysia
Objective
By taking up this role, you have the opportunity to use your skil s to create tangible impact in the lives of
students in Malaysia and experiences for one of TFM\'s biggest pride - our talent. You wil be focusing on
ensuring operational excel ence in talent related matters, support with learning & development of staff, as
wel as run talent engagement initiatives to enhance our staffs\' experience while working in TFM. Ultimately,
we want to co-create a culture that aligns to TFM\'s core values and work towards the audacious goal of
making TFM the greatest place to work. This role is part of the larger Finance & Operations team, and you
wil be involved in - on top of talent and operations - \xef\xac\x81nance, technology and strategy related work.
Ultimately, your contributions wil have a direct and tangible impact building a sustainable, effective and
ef\xef\xac\x81cient organisation.
Overview of Role
This role reports to the Manager of Talent & Operations, and works closely with the Talent & Operations
Associate. This role is also part of the wider function of Finance & Operations, which consists of other areas
of work such as Finance, Strategy & Governance, Operations, Technology, and Events.
Key Measures of Success
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Staff Engagement Rate (measured via the annual Engaging For Results Survey) - Staff
engagement is key in supporting staff members to stay passionate and motivated. The Finance &
Operations function, inclusive of the Talent and Operations team, plays a critical role in being the
custodian of culture, ef\xef\xac\x81ciency and effectiveness of the organisation by mobilising various resources
to achieve optimal staff engagement and effectiveness.
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Operational Accuracy, Effectiveness and Ef\xef\xac\x81ciency - Operational Human Resources is the
foundation and key enabler of talent. It ensures that the organization is able to run seamlessly.
Operational excel ence includes ensuring the timeliness and accuracy of operational output, as wel
as the ef\xef\xac\x81ciency and effectiveness of processes. It is about getting the operational basics right
ef\xef\xac\x81ciently.
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Recruitment Time-to-Hire - Ensuring that vacancies are \xef\xac\x81l ed in a timely manner in order for the
organization and teams so that teams wil be adequately staffed to meet our annual goals.
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Timely completion and strong satisfaction rate of designated projects and initiatives.
Duties and Responsibilities
Your responsibilities include but are not limited to the fol owing:
Talent Engagement, Learning and Development
\xe2\x97\x8f Initiating, planning and executing talent engagement and L&D initiatives eg. professional development
sessions, staff trainings and culture initiatives to increase staff engagement and provide opportunities for
upskil ing.
\xe2\x97\x8f Design, develop, and implement training programs and materials that align with organizational needs.
\xe2\x97\x8f Be resourceful and engage with industrial experts to leverage the network as trainers or guest speakers in
training programs.
\xe2\x97\x8f Track and analyze training data to assess the impact of learning programs and make data-driven
improvements.
\xe2\x97\x8f Work closely with TNO, department heads, and senior leadership team to align learning and development
initiatives with overal organisation strategies.
\xe2\x97\x8f Craft policies, plan and execute compliance and policy trainings for staff.
\xe2\x97\x8f Work with Head of Talent & Operations to assess learning, development, wel being and other talent
engagement needs for the organization, plan out and execute talent initiatives for the year.
\xe2\x97\x8f Conducting focus groups or needs analysis for Staff to understand the needs of talent.
\xe2\x97\x8f Conduit between staff members and management; highlighting key issues from staff members and
working with the Talent & Operations Manager to resolve issues.
Registered as TFM Foundation (919785 P) . A Lembaga Hasil Dalam Negeri tax exempt organisation
Address Level 1, Ming Annexe, 9 Jalan Ampang, 50450 Kuala Lumpur Tel +603 2026 0700 Website teachformalaysia.org
\xe2\x97\x8f Liaise and build relationships with external vendors/stakeholders for HR/talent partnership opportunities
that wil bene\xef\xac\x81t staff members.
Recruitment
\xe2\x97\x8f Independently own end-to-end hiring process for ful -time roles (with the exception of \xef\xac\x81nal stage
assessments) through coordination of preparation, posting of vacancies on job portals,
headhunting, cultivating, screening and coordinating assessment centre and interview logistics.
\xe2\x97\x8f Liaise with hiring managers to coordinate the recruitment and selection process.
\xe2\x97\x8f Support team to enhance interview questions and assessments in line with TFM\'s core competencies.
General Operational Duties
\xe2\x97\x8f Coordinate planning and execution of organisation-wide events such as Monday Morning Meetings,
Quarterly Reviews, Reset Day, Organisation Stepback.
\xe2\x97\x8f Support Of\xef\xac\x81ce Manager in refurbishing and enhancing the physical environment, to increase productivity
of staff in the of\xef\xac\x81ce.
Other Functional Projects
\xe2\x97\x8f Conduct research and analysis work for tools, strategies and policies to digitalise internal operations,
such as adoption of Human Resource Information System \xe2\x80\x9cHRIS\xe2\x80\x9d and support the implementation of
these transitions, where applicable.
\xe2\x97\x8f Together with the Talent Team, plan and organise TFM\'s org-wide events such as org-wide staff retreats,
and other staff engagement events.
\xe2\x97\x8f Support the Finance & Operations Director and Head of Talent & Operations in crafting policies and
procedures and other HR / organisation governance projects to ensure TFM is compliant and our internal
governance is strong.
Any other reasonable talent, operations, and administrative duties as assigned.
Required Competencies
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At least 2 years working experience in related \xef\xac\x81elds i.e. human resource, recruitment and/or learning
and development.
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Possess a relevant Bachelor\'s degree in any \xef\xac\x81eld.
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Passionate about our mission: Believes deeply in the importance of inspiring/investing external
people in our mission, and has high expectations for how Teach For Malaysia is viewed by external
constituents.
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Aligned with our core values: Sense of Possibility, Excel ence, Col aboration and Integrity.
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Exceptional organisational skil s with strong attention to detail
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Highly integrous, able to handle con\xef\xac\x81dential information responsibly and maturely
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Highly empathetic yet objective, able to strike a balance between the needs of people and the
organization
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Clear and emotional y engaging communicator; with proven ability to build and maintain good
relationships with internal and external stakeholders
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Deeply enjoy connecting with and caring for people; desire to develop strong relationships and
partnerships with diverse individuals or groups of people
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Proactive, independent self-starter with the ability to manage multiple streams of work and
prioritise tasks.
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Highly adaptable and work effectively in an entrepreneurial, fast-paced, col aborative and dynamic
environment
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Strong desire to learn new things and grow professional y
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Excel ent reasoning, problem-solving and process-based thinking skil s
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High degree of adaptability: ability to quickly adjust in a fast-paced, achievement-oriented, and
Volatile, Uncertain, Chal enging, Ambiguous (VUCA) environment
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Strong verbal and written communication in English
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Tech-savvy: Has knowledge of or willing to learn on how to build, develop, manage and maintain
knowledge management systems, analytics dashboards, and customer relationships management
softwares (including but not limited to Zoom, Canva, Con\xef\xac\x82uence Microsoft Excel, Google Suite,
Salesforce, and HRIS softwares).
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We practise a hybrid working arrangement; however staff must be wil ing to travel to of\xef\xac\x81ce for any
on-site work when required.
Registered as TFM Foundation (919785 P) . A Lembaga Hasil Dalam Negeri tax exempt organisation
Address Level 1, Ming Annexe, 9 Jalan Ampang, 50450 Kuala Lumpur Tel +603 2026 0700 Website teachformalaysia.org
APPLICATION
Please scan the following QR code or click on to submit your application through the application
form.
1.
Due to the volume of applications we receive, we apologise that we wil not be able to respond to al
applicants - only shortlisted candidates wil be contacted.
Registered as TFM Foundation (919785 P) . A Lembaga Hasil Dalam Negeri tax exempt organisation
Address Level 1, Ming Annexe, 9 Jalan Ampang, 50450 Kuala Lumpur Tel +603 2026 0700 Website teachformalaysia.org

Teach For Malaysia