Job Description

About the Company Hello! Welcome to Plaza Premium Group, we\'re people passionate about \'Making Travel Better\'. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don\'t need to be from this industry, you do need to be passionate. Our promise to you: We will respect and value your background and perspectives We will work together with integrity We will share our incredible pride for job, company and industry What we ask of you: Bring passion to all that you do Listen, move fast and think innovatively Speak up, have ideas and share them Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Who we are We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn\'t just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc. With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better. Join our family today. Together, we\'ll make travel better. What you\'ll be doing - Assist the manager by managing and supervising the Order-to-cash (OTC) team in delivering OTC services to Plaza Premium Group (PPG) as part of a world-class, high-performance shared service organization Job Responsibilities: Perform and supervise the following Order to Cash functions Review and monitor the processing of receipts from customers, processing of sales invoices, debit and credit notes, discounts and rebates Review (or compile, when required) Order to Cash reports and reconciliations, highlight issues/concerns and follow up on reconciling items or outstanding matters Develop goals for, and monitor Accounts Receivable balances. Monitor accounts and develop reports to ensure compliance with policy, local, and legal statues Monitor and process the urgent requests as per agreed timeline. Lead & manage the team for the month end close to ensure the deadlines & deliverables as agreed in the SLAs are completed on time Coordinate with other finance teams in GSC, HQ & BU to ensure month end and year end closing activities are executed on a timely basis Act as an escalation point for any issues involving the month end close as well as year end close Liaise with internal and external stakeholders, managing expectation & driving continuous improvement within the team to ensure quality delivery Analyze, review, assess and approve rejection for incomplete supporting documents Resolve issues escalated from the team and escalate to manager on matters of severe nature Assist manager to respond to compliance audits and audit queries. Ensure internal controls are in place, and accounting complies with all external regulations. Keeps abreast with changes of internal guidelines and external accounting standards Guide and coach the team to update the SOPs accurately and timely Prepare and review team performance (team productivity & errors) on monthly basis for improvements Provide analytical and statistical consulting when required Able to trouble shoot and resolve simple system error relating to asset accounting, journal processing & SUN system closing tasks Ad-hoc duties that may be assigned from time to time Process Improvement & Other Projects Identify potential areas of improvement and communicate to manager Provide guidance on data gathering, recommend solution in consultation with manager Develop Users Acceptance Testing (UAT) scripts & review UAT result together with manager Ensure projects are executed timely, accurately & within budget Ensure SOPs are updated, training material are prepared & organize End User Training (EUT) Leadership / Supervisory Train and advise team members on processes and procedures. Develop and prepare training materials Coach and mentor new and existing team members via on the job training Build a motivated and customer-oriented team Manage the performance of the team by conducting performance evaluation and review consistently and provide constructive feedback for improvements Counsel team members on performance and career development Stakeholder Relationship Develop and maintain good working relationships with counterparts in BU, HQ to ensure smooth processing of transactions Cultivate a customer service culture within the team Attend to customers\' enquiries and concerns in a professional manner Job Requirements: A recognized Degree in Finance and Accounting, or any equivalent business degree or Professional Accounting Qualification Member of the professional accounting bodies is an added advantage 6 - 8 years working experience with at least 2-4 years in a supervisory position, preferably in a global shared service environment Exposure in a large and reputable audit firm would be an added advantage Extensive exposure in SUN accounting systems and/or other ERP. Has applied skills in various industries Extensive and in-depth knowledge and understanding in OTC function. Has applied knowledge and experience in complex working environment Extensive exposure on IFRS, US GAAP, relevant local accounting standards, and inter-dependencies between related business processes Moderate exposure on Income Tax Act and Companies\' Act Computer literacy - MS Office Tools Excellent communication, interpersonal and presentation skills in English Literacy in other languages will be an added advantage Application of accounting principles and concept Legal, standards and policy compliance Resourceful & able to work independently as well as in a team Analytical, systems/process and accounting skills, with the ability to recognize underlying issues and develop appropriate resolutions Growth mind set, able to identify new opportunities and manage change Ability to work overtime during peak period and support different time zone when required Ability to solve urgent mattes & work under pressure

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