Job Description

Agensi Pekerjaan JobScoper Hiring! Full Time Team Lead (Sales) - Mandarin Speaker in Pulau Pinang, Earn up to MYR 8,500 - Ricebowl
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Team Lead (Sales) - Mandarin Speaker
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Up to MYR8,500 Per Month
George Town,
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Posted an hour ago o Closing 27 Dec 2025
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Working Location

• Jalan Argyll 170 George Town Pulau Pinang Malaysia 10050

Requirements

• Minimum 2-3 years TL experience, BPO sector preferred.
• Proven sales background in BPO settings preferred (B2C & B2B preferred).
• Excellent Mandarin (read, write, speak) and English communication.
• Strong leadership, coaching, and Excel skills.
• Flexible and adaptable in a fast-paced sales environment.
• Able to work rotational shift.
• Willing to relocate to Penang.

Responsibilities

• Lead and manage a team to deliver high-quality results
• Oversee daily team performance, ensuring KPIs, quality metrics, and project deadlines are consistently met
• Provide coaching, feedback, and training to team members to enhance skills and productivity
• Monitor and analyse operational data to identify trends, issues, and opportunities for improvement
• Act as the escalation point for complex cases, ensuring prompt and effective resolution
• Communicate effectively in Mandarin and English with both internal teams and external stakeholders

Benefits

• Training Provided
• EPF & SOSCO
• Allowance & Sales Incentives
• Annual leave & Sick Leave

Skills
Sales Leadership Team Management Mandarin Language Proficiency Sales Strategy Development Client Relationship Management Performance Management
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Skills Required