Job Description

Team Leader - Quality Assurance

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Date:

11 Sept 2025

Location:

Melaka, Malaysia

Company:

Singtel Group

Be a part of something BIG!

Join us as a

Team Leader

in Quality Asssurance team to drive Singtel Consumer Singapore's digital transformation. You will oversee QA teams, ensure delivery excellence across projects. This include lead end-to-end QA efforts across strategic projects, including test planning, test execution and closure for major releases.

Make an Impact by:

Oversee and manage onshore and offshore QA teams ensuring consistent QA standards, effective task delegation and delivery accountability Collaborate with Product Owners, Business Analysts and IT to ensure test coverage aligns with evolving business requirements Drive the development and execution of comprehensive test scenarios, combining manual and automation approaches Leverage Dynatrace and other monitoring tools to implement automated sanity flows, production health checks and early defect detection mechanisms Proactively identify and manage defects across integrated systems, coordinating with IT squads and vendors for resolution. Document test plans, execution results, defects and lessons learned for transparency and governance. Mentor junior QA staff in areas such as automation, defect management and business flow comprehension Support after-hours testing and production release validations when required. Participate in ad-hoc projects as requested

Skills for Success:

Graduate in Diploma or Degree in Information Technology / Computer Science / Digital Media or relevant field Minimum 3 years of experience in software testing or telecommunications products testing Preferably proven experience in leadership roles Deep understanding of QA methodologies and agile practices Strong analytical, problem-solving and debugging skills across front-end and back-end systems Proficiency in QA tools (e.g., JIRA, Confluence) and Microsoft Office Suite (Excel, PowerPoint, Wor Excellent communication skills and ability to engage across business and technical stakeholders Willingness to support night or weekend deployments, with compensatory time-off provided as applicable

Working Location:

Sudong Sdn Bhd, Melaka Contact Centre, Level 9, Tower B, Jaya 99, No.99, Jalan Tun Sri Lanang 75100 Melaka.





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