Job Description

Primary Responsibilities

• Ensure Duties Transitory accounts are reconciled and cleared on timely basis.
• Produce timely Duties aging report for country, timely escalation on open items.
• Following up on aged items and refund items; Following up with Billing team if there is any discrepancy.

Secondary Responsibilities

• Ensure that all CREST (Group Consolidation System) submissions are meeting area, region and global deadlines and in accordance with the IFRS and DPDHL accounting guidelines.
• Perform review of month-end reports and follow-up with the team to resolve issues in timely manner before CREST block.
• Ensure that all balance sheet account reconciliations are prepared and reviewed as per deadlines mentioned in the SLA
• Lead balance sheet reviews with the countries and drive to completion all identified actions
• Support globally and/or regionally driven balance sheet reviews
• Perform service review meetings with the business partner as per service review schedule.
• Proactively identify process improvement opportunities and discuss with the business partners.
• Respond to the queries and issue logs raised by business partners within the time specified agreed in the SLA.
• Maintain strong client relationship
• Provide information requested by APSSC management on day to day matters.

Skills

• Ability to drive quality reviews and challenge legacy practices.
• Establishing a course of action to accomplish specific goals and drive through to completion.
• Experience in a shared service centre environment (preferred).
• Excellent communication and report writing skills.
• Self-motivated and collaborative
• Demonstrating a high level of commitment, energy and resilience in doing the job.
• Strong Team Leading and Management skills.
• Good Coaching skills to guide the team.
• Ability to express well-thought concise and timely oral and written information.
• Ability to relate to cross-cultural processes and country sensitivities.
• Good team player.
• Ability to effectively explore alternatives so as to reach common results.
• Good Knowledge of SUN system (Other ERP knowledge will be added advantage).
• Strong command on Excel, Word (Access knowledge will be added advantage).
• Experience in logistic industry (preferred).
• Solution-oriented

Competencies

Finance & Accounting Skills

Possess excellent Finance and Accounting skills including the good knowledge of IFRS.

Problem Solving

Excellent problem solving skill to assist and resolve day to day operational issues raised by the business partners or team.

Decision Making

Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in the conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.

Planning and Organization

Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Schedules time effectively and use efficient work methods and tools.

Communication

Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.

Self Assessment

Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.

People Management Skills

The Job holder should have strong people management skills and have 2 ~ 3 years experience in this area.

People Development

Facilitates the development of others through personal involvement in coaching, mentoring and sponsorship. Creates an environment that fosters learning, growth and development to improve MENA FHS capability to achieve the strategic vision.

• 4 - 6 years of working experience of which the last 2-3 years of experience in managing a team (shared services experience will be preferred).

• University Degree or Professional Qualification in Finance and Accounting.