Bukit Bintang Kuala Lumpur WP Kuala Lumpur Malaysia 55100
City, IOI City MallLebuh IRC 2 Serdang Selangor Malaysia 62502
Jalan Wan Alwi Kuching Sarawak Malaysia 93350
Penerangan Kerja Kelayakan
High school diploma, general education degree, or equivalent.
Fresh graduate are welcome
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Tanggungjawab
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Manfaat
Near to Public Transport (LRT / MRT / Monorail)
Annual Bonus
Team Building
Positive Working Environment
Flexible Working Hours
INCENTIVE
ALLOWANCE
EPF
SOCSO
EIS
Kemahiran Customer service Problem Solving Phone Skills Listening Multi-tasking Documentation Communication Skill Technical Support Customer Service Retail Sales Product Knowledge Troubleshooting Communication Skills Cara nak pergi ke Brightstar Computer Sdn. Bhd. guna pengangkutan awam? Kuala Lumpur Pengangkutan Awam Berdekatan All LRT MRT Monorail MRT - BUKIT BINTANG 0.1 km MRL - BUKIT BINTANG 0.1 km MRL - RAJA CHULAN 0.5 km MRL - IMBI 0.5 km MRT - CONLAY 0.9 km MRL - HANG TUAH 0.9 km LRT - HANG TUAH 0.9 km LRT - PLAZA RAKYAT 1.1 km MRT - TUN RAZAK EXCHANGE 1.1 km MRT - MERDEKA 1.2 km MRL - BUKIT NANAS 1.3 km LRT - PUDU 1.3 km LRT - KLCC 1.4 km MRT - PERSIARAN KLCC 1.4 km LRT - DANG WANGI 1.5 km MRL - MAHARAJALELA 1.6 km Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.