Job Description

Hiring Company Nature of Business

Providers of customized cloud and security-based services targetting multiple sectors

Working location

: Jalan Tun Razak, Kuala Lumpur

Benefits

:

1 day WFH per week Flexible clock in hours Free flow of snacks and beverages Performance-based bonus
As a

Technical Account Manager

, you will be responsible for:

Providing technical services and support to clients, ensuring system reliability and customer satisfaction. Performing operations and maintenance tasks for cloud environments, including monitoring, troubleshooting, and optimizing system performance. Administering operating systems and databases, ensuring high availability and data security. Collaborating with internal teams and client IT departments to ensure smooth project delivery and system handover. Conducting solution reviews, diagnose complex issues, and apply cloud best practices. Preparing and maintaining technical documentation, reports, and operational guidelines. Stay updated with cloud systems

Education

Candidates must have at least a Degree in Computer Science, Information Technology, or equivalent

To be successful in this role, you will need:

1 - 3 years experience working with cloud industry, network/system operations (OS and database administration) Technical knowledge of cloud platforms Familiarity with container orchestration and Infrastructure-as-Code tools Basic programming or scripting skills (e.g., Python, Java) and understanding of CI/CD pipelines. Strong troubleshooting and problem-solving skills with the ability to resolve complex technical issues. Good communication and interpersonal skills, able to bridge technical and business requirements. Professional certifications in cloud platforms are an advantage Strong fluency in Mandarin and English for cross regional support
Job Type: Full-time

Pay: RM4,000.00 - RM7,000.00 per month

Work Location: In person