Job Description

Malaysia

Job details Posted 07 August 2023 SalaryRM9000 - RM11000 per month + Hybrid working LocationKuala Lumpur Job type Discipline Reference267282_1691398759

Consultant

Associate Consultant, Banking & Financial Services

Featured

Technical Fraud System Analyst

Job description

- Market leading financial institution in the Asia Pacific Region

- Highly competitive remuneration package

- Hybrid working arrangements

Role Responsibilities

The main responsiibility of the incumbent is to be the bridge between departments and to coordinate fraud incidents and its impact between Technology and Operations teams.

The incumbent will be the key contact in the department for the Group / Hub / Country teams to help invoke the Major Incident Management process for major incidents and in exceptional cases lower severity incidents as required.

As part of the Situation Management responsibility, and in the case of Major Incidents or exceptional cases of lower severity incidents (where necessary), this role works with Business Operations Leads of Cash in Business Operations teams to understand overall impact, provides client service expertise in terms of client impact assessment and prioritization of recovery steps, and works with Hub / Country teams, to support effective client communication and client management while resolution efforts are underway. The incumbent will provide their inputs to Problem Management team so an effective and accurate Root Cause Analysis is documented and a light version can be used for client communication.

The incumbent is also responsible for pro-active monitoring of incident logs related to Cash, highlighting exceptional events and working closely with Group / Hub / Country teams for analytics for longer term improvements. The incumbent is also expected to be responsive to continually changing business requirements and new risks, evaluating benefits and providing inputs for building triggers and fine tuning dashboards for continued relevance.

This incumbent is also responsible to escalate / report potential issues in accordance with the documented procedures and in line with roles & responsibilities agreed with Group * The incumbent should possess fraud related knowledge as well as minimal techical skills to navigate the fraud matrix. In depth technical skills are not required as the fraud system has a user friendly UI and the incubent is merely required to add new rules, amend old rules and set up parameters for fraud system optimisation.

Requirements

• Bachelor\'s degree, in any field, from an accredited university
• 4+ years of experience in fraud investigations
• Proven technical experience in managing fraud systems
• Experience in the banking industry is preferred but not mandatory
• Candidates from computer engineering, computer science, and tech are preferred
• Consistently demonstrates clear and concise written and verbal communication.
• OPEN TO MALAYSIANS ONLY

How to Apply

Contact Vighnesh Gunasegaran on +(60)3 9212 7975 or APPLY NOW by clicking the button below. Please send your updated CV to vighnesh.gunasegaran@ambition.com.my quoting ref no. # 267282. For similar opportunities, please visit www.ambition.com.my.

Data provided is for recruitment purposes only. *LI-IT

Business Registration Number: 1048918-T. License Number: JTK 2710

If this job isn\'t quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

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Technical Fraud System Analyst

Kuala Lumpur Posted about 17 hours ago

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JTK Number: JTKSM 995

Company Registration Number: 201301019088 (1048918-T)

Malaysia

Ambition Group Malaysia, BO1-B-10, Boutique Offices 1 Menara 2, 3, Jalan Bangsar, KL Eco City

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