Technical Helpdesk Underwriting Specialist

Kuala Lumpur, Malaysia

Job Description




Job Summary :
As part of the Technical Underwriting management team, supports the Zurich Way of Underwriting. Consults with Functional Unit Leaders and Underwriting to enable achievement of Underwriting business plans. Carries profit and loss responsibility for a specific area of business responsibility. Operationalizes an underwriting business strategy through active engagement with internal and external stakeholders utilizing market and industry data to drive decision making. Implements risk appetite changes based on relevant internal and external data. Work with a team of Technical Underwriters, working with Cross-functional resources to actively drive the implementation of Underwriting strategies (e.g., Pricing), propositions, and solutions (e.g., product development, underwriting tools and processes) for a portfolio, line of business or product line.


Job Accountabilities - Key Accountabilities:

  • Participate in training, coaching and developing newly recruited fresh graduates as underwriters.
  • Handling enquiries from distributors and provides recommendations on aspects requiring change or remedial action
  • Handles complex queries and referrals within delegated authority.
  • Negotiating with Reinsurer for appeal cases
  • Contributes to underwriting strategy relating to performance metrics, accumulations/CAT elements, data and insights.
  • Collaborate to review underwriting strategy as necessary.
  • Operates in established underwriting governance policies.
  • Participate in initiatives that have a high impact on the development of technical underwriting guidelines, and Best Practices, including controls and procedures.
  • Participate in various projects, aligning appropriate resources, setting project direction and engage work team with successful outcome.
  • Assists with approval of terms and conditions and LOB-wide issues, enabling Underwriters to write profitable business.
  • Participates in compliance-related queries, including state regulatory exams and insurance department inquiries.
  • Acts as subject matter expert to develop underwriting technical training content.




Business Accountabilities :

  • Produce significant business opportunities with major customer / operating unit
  • Develop strategic customer relationships with contacts with specialized expertise who can be called on for assistance and who will alert one to developing issues
  • Recommends changes to policies, systems, products/ services to leaders
  • Ensure that appropriate documentation, implementation and communication of established policy, procedures and operating standards is completed for area of responsibility.
  • Regularly monitors and evaluates activities to identify potential risks and issues of non-compliance.
  • Participates or may lead risk assessment for their area of responsibility and escalates potential issues to higher management.




Job Qualifications :


Required:
  • Bachelor\xe2\x80\x99s degree and 3 or more years of experience in the Underwriting area

OR
  • High School Diploma or Equivalent and 8 or more years of experience in the Underwriting area

Preferred:
  • Chartered Property Casualty Underwriter (CPCU)
  • Advanced knowledge of line/s of business and the legal and regulatory guidelines
  • Ability to multi-task
  • Excellent listening, verbal and written communication skills
  • People management experience



You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives.
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
Let\xe2\x80\x99s continue to grow together!

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Job Detail

  • Job Id
    JD873822
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2023-01-01 22:43:13
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned