Job Description

About Worldline
Worldline [Euronext: WLN] is a global leader in the payments industry and the technology partner of choice for merchants, banks and acquirers. Powered by c. 18,000 employees in more than 40 countries, Worldline provides its clients with sustainable, trusted and innovative solutions fostering their growth. Services offered by Worldline include in-store and online commercial acquiring, highly secure payment transaction processing and numerous digital services. In 2022 Worldline generated a revenue close to 4.4 billion euros.worldline.com

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

We have many hardworking and dedicated peers that would love for you to work with them. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. If you are a highly skilled Technical Lead who has a creative mind and passionate about delivering, then get ready to join our company!

Day-to-Day Responsibilities\xe2\x80\x8b

• Customer-facing project management and technical role that is directly responsible for managing post-sales technical support activities and escalations for solutions delivered.
• Responsible for the ongoing project implementation and rollout activities including negotiating with the customer on rollout timelines, network architecture, project deliverables and post sales technical advisor to the customer.
• Coordinating with project sponsors and business stakeholders in the prioritization and detail of deliveries while at the same time collaborating with other project stakeholders for consistent and focus implementation.
• Responsible for building a high-trust relationship with multiple levels within the Customer environment.
• Accountable to manage projects and identify and recommend business process and related solutions to customers.
• Manages the day-to-day operational and tactical aspects of a single end-to-end full implementation project together with the technical team.
• Manages the team, fostering team work and contributes to their professional development.
• Work with technical teams and manage escalated cases to resolution.
• Manage and facilitate change request to ensure stakeholders are informed on the risks and impacts on schedule and budget.
• Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
• Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered.
• Become expert in own business domain.
• Participate in technical design.
• Perform integration, troubleshooting, and maintenance of developed solutions as needed.

What We Are Looking For

We look for big thinkers. People who can drive positive change, step up and show what\'s next - people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Bachelor\'s degree in Computer Science, Telecommunications, Engineering or equivalent.
• Minimum of 8 years professional experience in delivering open-platform technical projects (with Java background).
• Experienced with different roles and managed various categories of projects at planning, feasibility study, and end-to-end delivery.
• Strong domain and technical knowledge in payment business or banking business related to issuing, acquiring, authorization, switching and routing services.
• Project management skills. PMP certification is an advantage.
• Able to lead the team to improve team\'s capabilities, application quality and development process.
• Previous responsibility for directly managing complex technical issues in a customer environment.
• Strong technical, analytical and problem solving skills.
• Ability to understand technology and business with strong analytical mind.
• Experience in documenting current and future state business/operations processes and technical documentation.
• Strong communications and interpersonal skills.
• International experience and willingness to travel.
• Understanding of agile way of working and be able to bridge with contractual commitments.
• Team player in a multi-cultural working environment with ability to work independently.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you\'ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at

The 18 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble - we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow.

Worldline