Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades or technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.JLL is a professional services and investment management company specializing in real estate. In Malaysia, Integrated Facilities Management services are provided through Appraisal Property Management Sdn Bhd (APM), a member of the JLL network. We strive to show the world\xe2\x80\x99s best-known companies and institutions how to operate facilities with maximum efficiency safety and employee comfort. We expose our clients to all the best practices while managing office, industrial, technical, manufacturing, critical environments. We have more than 700 management professionals serving 42 Corporate Clients across numerous sites in Malaysia and Brunei \xe2\x80\x93ranging from manufacturing, banking, consumer goods, commercial and technology industries.Facility Management (Operation & Maintenance)

• Expertise in AirCond, Chiller related job scope in Facilities Management
• To implement operation related standards and procedures, preventive & planned maintenance program, repair & replacement initiative program and helpdesk management. Minimizing the risk of plant failure.
• Be competent and experienced in maintenance and operations of data center and/or critical environment space.
• Responsible in managing both hard service and soft service operation. To ensure all agreed procedures and standards are implemented.
• Assume overall responsibility for all site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements.

• Monitor, measure and report upon the performance of all specialist contractors in terms of their ability to carry out the work against the agreed contractual budget.
• Co-ordinate meetings periodically with contractors, specialist vendors and suppliers to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations.
• Ensure that maintenance documentation meets the required standards and sufficient information is provided to operate an effective asset management regiment.
• Assist/support the client with statutory compliance requirements/certifications for the site.
• Ensure asset information is maintained and changes are updated within the CMMS.
• Ensure site operations, including incident management and escalation in accordance with approved Client/JLL procedures.
• Proactively engage stakeholders to ensure that on site Client\xe2\x80\x99s expectations are met.
• Recommend continuous management initiatives and energy management plan. Actively search-out opportunities to achieve better or best results and increase the energy efficiency (PUE \xe2\x80\x93 Power Utilization Efficiencies).
• Review existing operations regularly to reduce cost and improve operational standards. Actively search-out opportunities to achieve better or best results and increase the service delivery provided by JLL.
• Managing ad-hoc related projects. Demonstrated ability to manage multiple and complex operational matters on a daily basis.
• Sound interpersonal skills to manage diverse range of service providers and Client representatives. Sound written and oral communication skill. Good presentation skills required for client review meeting.
• Sound computer skills in window-based operating system and possess AutoCAD skill will be advantage.
• Work independently and possess leadership qualities.
• Provide services in keeping with client\xe2\x80\x99s cultural and company requirements.
• Be willing to assist & mentor colleagues.
• Contribute via regular feedback, to the overall performance of the delivery team.
• Works towards individual targets, monitor and manage individuals and Vendor performance.
• Be able to make difficult decisions and resolve problems or improve operations.
• Promote open, constructive and collaborative relations with superiors, subordinates, peers and clients.

Finance Management

• To ensure that the financial processes are being followed including timely financial reporting submission.
• Responsible in vendor financial management \xe2\x80\x93 understand vendor scope against SLA/KPI and costing.
• Actively work to ensure that the site financial operations are as per agreed budget/target.

HSE Management

• To ensure the site provision of safe working environment and compliance to HSE standards.
• Competent in undertaking Job Hazards Analysis (JHA)
• Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.

Qualifications and Ideal ExperiencesTertiary Qualifications in a mechanical, electrical or operational engineering discipline.Must be Certified Data Centre Professional6 - 8 years of relevant experience in engineering or critical environment space.2 - 3 years\xe2\x80\x99 experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.Excellent people skills and ability to interact with a wide range of client and vendor staff.Critical environment experience within similar sized site or operation.Experienced with continuous improvement initiatives, client relationship and preparation ofReportsHands-on experiences and knowledge in M&E and building related systems, e.g. CRAU, chillers,PDU, UPS, Switch Gears Ops, DX cooling, Network structure cabling, SecurityLead major DC activities during non-office hours where appropriateStrong verbal and written communication skills, technical writing or business justification (whitepaper experience)Location:On-site \xe2\x80\x93Johor Bahru, MalaysiaJLL Privacy NoticeJLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.

Jones Lang LaSalle