Job Description

Location: Malaysia
Department: Product:PGDS

Make A Real Difference at PropertyGuru.
Real Aspirations. Real People. Real impact.
PropertyGuru is Southeast Asia\xe2\x80\x99s leading PropTech company, and the preferred destination for over 41 million property seekers to connect with more than 63,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 3.2 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand, Indonesia, and Vietnam. PropertyGuru.com.sg was launched in Singapore in 2007 and since then PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 15 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio of leading property marketplaces across its core markets; award-winning mobile apps; mortgage marketplace, PropertyGuru Finance; and a host of enterprise solutions now under PropertyGuru For Business, including a high-quality developer sales enablement platform, FastKey, DataSense, ValueNet, Awards, events and publications across Asia.
Responsibilities:
You have a passion for your craft and a strong desire to grow as a professional. You are excited to explain complex concepts, features and data to enable clients and customers be more successful.
You are passionate about learning and help others in their learning journey.
You strongly believe that effective & clear communication and collaboration is key to success.

PropertyGuru has set out to be the \xe2\x80\x9cTrust Platform\xe2\x80\x9d for the real estate industry in SEA.
As a Technical Product Trainer in Property Guru\xe2\x80\x99s DataSense team, you will be responsible for helping our customers - property seekers, agents, property developers, lenders - understand our products and data to answer their questions and make informed decisions.

• Develop training materials in the form of videos, articles, presentation slides, etc. for effective training approach and method.
• Deliver internal and external training on products offered by the organization either in online or offline forums and conduct evaluations to identify areas of improvement.
• Work closely with product stakeholders to understand the needs and provide support by designing and facilitating the training.
• Drive and take ownership of initiatives, communicate requirements and timelines to stakeholders, and ensure high quality training.
• Perform product demos to internal and external teams.
• Maintain a keen understanding of training trends, developments and best practices from the market and apply to the organization.
• Organize and manage the learning academy for end users

• Minimum 2 years of Learning and Development experience within an operational or technical environment.

• Tertiary educational qualifications relevant to service industry, learning development management, instructional design or a related field.
• Related work experience in the IT industry, with knowledge of accounting or human resource software and experience in property, constructions, or hospitality industry is an added advantage.
• Excellent writing and editing skills in the English.
• Excellent presentation and interpersonal communications skills.
• Good video editing skills.
• Proficient in MS Office (esp. Powerpoint), e-learning software is an asset.
• Adaptable in a diverse and dynamic work environment with frequent changes in the products and requirements.
• Independent, enthusiastic, highly responsible and results oriented.
• Innovative, creative, passionate, self-motivated, analytical, positive, dynamic, efficient, organised and able to multi-task.