Job Description

What you need to know.

As a technical supporter, you will contact customers via phone, chat, and email after making an appointment. You support customers by integrating their website, their store, or their account and aid in solving technical challenges. Identify content and performance potential and advise the customer on the technical integration and improvement of processes. A step-by-step guide to implementing the Conversions API. Instructions for Direct Integration and Integration as a Platform - CAPI Gateway, CAPI Partners, CAPI for Google Tag Manager With diligence, you track the customers' successes through constant monitoring.

Required skills:

B Degree with 14 months passport validity 3 years total working experience 1 year experience/strong knowledge in Web Development/HTML, experience in google tag manager and/or google tag assistant, or google analytics Previous experience with social media advertising, digital marketing, sales At least 1 year of experience in customer support Good English comms skills + fluent in the native language

Should you get selected the company will be shouldering the following;

Employment Pass / Visa processing Airfare ticket going to Malaysia. 2 weeks of hotel accommodation
Job Type: Full-time

Pay: From RM5,500.00 per month

Benefits:

Dental insurance Health insurance Maternity leave Opportunities for promotion Professional development
Application Question(s):

1. Do you have experience/strong knowledge in Web Development/HTML, experience in google tag manager and/or google tag assistant, or google analytics?
2. Do you have experience with social media advertising, digital marketing, sales?

Education:

Bachelor's (Required)
Experience:

Customer support: 1 year (Preferred)
Language:

Vietnamese (Required)
Work Location: In person