Technical Service Manager
Malaysia, Malaysia
Job Description
Malaysia
Job details Posted 19 April 2023 SalaryNegotiable LocationKuala Lumpur Job type Discipline Reference264584_1681890308
Technical Service Manager
Job description
:
- Standby on-call first-level contact and incident resolution for customers and escalates majorincidents as appropriate
- Urgent onsite support when it is required within 4 hours for the highest SLA response (24x7 on call)
- Troubleshooting, diagnosing and resolving hardware, software, network and system problems
- Responsible for the installation and configuration of new end user software and hardware on operation and maintenance matters
- 0-5 years IP or IT project delivery experience, excellent fresh graduate is totally welcome
- Basic network knowledge, such as TCP/IP protocol stacks, basic routing and switching knowledge, and Linux CLI
- Able to travel on demand across the entire global travelling
- Familiar with Huawei devices (or H3C devices) and experience on network design / technical implementation is preferred
- Cisco CCNA, CCNP, CCIE or Huawei HCNA, HCNP, HCIE certification is preferred, PMP or ITIL certification is preferred
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Technical Service Manager
Kuala Lumpur Posted about 19 hours ago
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JTK Number: JTKSM 995
Company Registration Number: 201301019088 (1048918-T)
Malaysia
Ambition Group Malaysia, BO1-B-10, Boutique Offices 1 Menara 2, 3, Jalan Bangsar, KL Eco City
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Job Detail
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Job IdJD939789
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMalaysia, Malaysia
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EducationNot mentioned