Job Description

DHL Express - a company that connects people!

What makes DHL great? Our People! We know each employee\xe2\x80\x99s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No.1 World\xe2\x80\x99s Best Workplace\xe2\x84\xa2 by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment \xe2\x80\x93 to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today\xe2\x80\xa6

We are looking for a Technical Solutions Manager based in Cyberjaya, Malaysia.

Role Purpose

As a part of our team, you\'ll have the exciting opportunity to manage, develop, and drive multiple projects, products, and platforms concurrently within a domain. Your role won\'t just stop at analysis and design - you\'ll be a key player in building or technically managing solutions that cater to our business needs. Whether it\'s quality assurance, configuration, testing, training, or documentation, you\'ll get to immerse yourself in all aspects of implementing and integrating the final solution. With your expertise on a specific technology, product, or platform, you\'ll be the one guiding their build-and-run components. Join us and let\'s revolutionize the way we work together!

How will you contribute to the success of DHL?

• Ensures programs/projects appropriately re/use and implement technologies.
• Interacts and coordinates with regions, and global domains to resolve technical issues of major significance.
• Ensures compliance with architecture, models, and overall strategy.
• Works directly with DHL customers, and suppliers as directed by superiors, to ensure that projects are delivered to agreed time, cost, and quality.
• Participates in global project teams based on role and involvement.
• Act as BIT lead for global projects with full responsibility for the delivery.
• Designs systems in the assigned field, technology, products, and tools.
• Leads POC/POV/prototyping to prove the defined target solution.
• Implement agreed build or run processes, standards, governance, and metrics.
• Lead others in developing innovative solutions for complex problems.
• Provide consultation on the technology, platform, or tools under his remit or expertise.

Do you have what it takes?

• At least 7 years of multi-disciplined IT experience including experience in large matrixed organizations having gained broad expertise managing large, network-wide programs and projects tied to business goals.
• 3+ years of experience in a multinational enterprise, preferably within the logistics or transportation sector.
• Global experience, collaboration, building, and leading virtual teams.
• Advanced University Degree in Computer Science, Information Systems, Business Administration, or related field or similar experience/education.
• Professional Certification in at least one relevant Project Management Technique (PRINCE2 or PMI) and IT Service Management Technique (ITIL).
• Maintain in-depth technical knowledge/specialization to be able to provide advice on its application.
• IT solutions development, data analysis, systems design, systems integration, and solutions implementation experience - proven track record for project managing and delivering complex IT solutions.
• Process knowledge in a solid understanding of the process and metrics supporting the business.
• Get-it-done attitude: capable of breaking through organizational silos; managing and achieving goals in a matrix environment; quick to adopt best practices rather than reinvent the wheel.
• Judgment and decision making: applies broad knowledge and sound judgment when evaluating risks and priorities.
• Excellent written and verbal communication skills with technical and non-technical senior management.
• Ability to team with, and manage a strong partner/supplier system.
• Energetic, enthusiastic, results-oriented manager, with a collaborative and participative management style.

DHL is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
DHL Express Recruitment Team

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