Job Description

Aegis BPO Malaysia Hiring! Full Time Technical Support Customer Service (Mandarin Speaker) in Selangor, Earn up to MYR 4,000 - Ricebowl
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Technical Support Customer Service (Mandarin Speaker)
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MYR3,000 - MYR4,000 Per Month
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Posted an hour ago Closing 1 Jun 2025
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Requirements
Job Qualifications:

• Proven experience in a technical support or customer service role and required for Mandarin Speaker (spoken).
• Excellent communication skills and a strong customer-focused attitude.
• Ability to troubleshoot and resolve technical issues efficiently.
• Familiarity with common operating systems and software applications.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

Responsibilities
Job Overview:
Are you a tech-savvy problem solver with a passion for helping others? Do you thrive in a fast-paced environment and love the challenge of troubleshooting technical issues? If so, we want you to join our team as a xefxb8x8f Technical Support Customer Service Specialist! xefxb8x8f
xe2x80x8d Key Responsibilities:

• Provide top-notch technical support to customers via phone, email, and chat.
• Diagnose and troubleshoot hardware and software issues with efficiency and precision.
• Guide customers through step-by-step solutions in a friendly and professional manner.
• Document customer interactions and technical solutions accurately in our support system.
• Collaborate with team members and other departments to resolve complex issues.
• Stay up-to-date with the latest technology trends and product updates.

Benefits
What We Offer:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• A vibrant and inclusive work environment.
• Ongoing paid training and development programs.
• Access to the latest technology and tools.
• Fun company events and team-building activities.

Why Join Us?

• Be a part of a forward-thinking company that values innovation and creativity.
• Work with a supportive and friendly team that encourages growth and collaboration.
• Enjoy a flexible work schedule and the potential for remote work opportunities.
• Make a real impact by helping customers and improving their technology experiences.

Additional Benefits

• Training Provided
• Staff Activities

Skills
Fluency in Mandarin Technical troubleshooting Customer service Communication skills Problem-solving
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