Technical Support Engineer

Bangsar South, Kuala Lumpur, Malaysia

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Job Description

Mohon
Penerangan Kerja
Kelayakan
The Technical Support Engineer plays a crucial role in supporting MELAG dealers across the Asia Pacific region. This position provides timely technical solutions, conducts validation and service support, and ensures excellent customer satisfaction - all while maintaining MELAG's high quality and service standards.
Tanggungjawab
Provide first-line technical support and troubleshooting for dealers.
Conduct validation tests and ensure compliance with local regulations.
Support installation, user training, and after-sales service.
Maintain accurate records of technical cases and recurring issues.
Participate in trade shows and product demonstrations.
Collaborate with internal teams to provide feedback on product performance.
Manfaat
Competitive salary and travel allowance.
18 days annual leave.
Career development with a world leader in infection control.
Training at MELAG Academy and HQ (Germany).
Manfaat tambahan

Allowance Provided
Annual Leave
Training Provided

Kemahiran
Technical Support Customer Service Troubleshooting Communication Skills Problem Solving
Peringatan Penting
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