Technical Support Engineer
Petaling Jaya, Selangor, Malaysia
Job Description
Overview Offices Petaling Jaya
Job-type Full-Time
Job Category Industrial Engineering
Industries Engineering
Salary MYR 4,500 - 6,000 /MonthWho you\'ll be working for A global leader in precision instruments and services, specializing in manufacturing scales, analytical instruments, and process analytics solutions for laboratories, industries, and retail sectors.What requirements you\'ll need to be eligible
- Possess a Bachelor\'s degree in Automation, Mechatronics, Electrical Engineering, or a related field.
- At least 2 years working experience in service or maintenance support field.
- Fluent in English, additional languages are an advantage.
- Be able to work in rotational shifts including weekend on-call and remote work.
- Provide excellent customer service and resolve technical issues via calls and emails.
- Work closely with USA helpdesk team to ensure smooth process handling and team development.
- Respond to queries, runs diagnostic programs, isolates problem, and determines and implement solutions.
- Coordinate with oversea sales office on product testing logistic and conduct product test.
- Work with Market Manager to operate the eStudio on remote demo and training.
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HTTPS://ABOUT.RECRUITFIRST.CO/MANKAY.POON
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Job Detail
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Job IdJD1052612
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:4500 - 6000 per month
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned