Technical Support Engineer/service Engineer (water Treatment/pest Elimination)
Johor Bahru, Johor, Malaysia
Job Description
Location: Johor Bahru, Johors:
- Provide routine service support at assigned customer sites, ensuring effective system performance and customer satisfaction.
- Offer technical expertise by identifying and resolving customer pain points, performing system analyses, and interpreting data to provide actionable recommendations.
- Engage in problem-solving activities, ensuring customer operations perform optimally by analysing systems and offering innovative solutions.
- Manage chemical inventory and equipment for customers, ensuring accurate stock levels and functionality to support ongoing operations.
- Build and maintain strong relationships with key stakeholders in strategic district accounts to align with their operational goals and continuous improvement plans.
- Prepare reports and documentation including sample testing/analysis, maintenance, service report, monthly report, inventory report, ordering and general labor activities.
- Follow company safety guidelines, adhere to incident reporting requirements, and ensure all activities are conducted within regulatory compliance.
- Bachelor's degree in Chemical Engineering, Mechanical Engineering, or a related field.
- Minimum of 2 years of technical service or field sales support experience.
- Proficiency in Microsoft Office and other relevant software tools.
- Strong analytical, communication, and problem-solving skills.
- Ability to travel.
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Job Detail
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Job IdJD1080003
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3500 - 5000 per month
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Employment StatusPermanent
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Job LocationJohor Bahru, Johor, Malaysia
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EducationNot mentioned