Job Description

Role : Technical Support Executive - English Speaker

Location : Ara Damansara (Nearby LRT)

Working hours / days : 24/7 Rotation Shift (2 off days rotation)

Salary : Basic RM2,300 + Shift RM400 + KPI RM500

Responsibilities:

Provide continuous technical support via telephone and email related to the product

Employ a high level of interpersonal and communication skills to move beyond customer's frustrations and solve customer's problem

Identify the level of technical knowledge and adjust technical communications to solve customer's problem

Conducting basic probing to determine the next action for any software related to enquiries

Requirements:

Excellent English (speaking only)

Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply - Full Training Provided

Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply

Must be willing to work on rotational shifts

Must be willing to work in Ara Damansara

WHY JOIN US:

Monthly fun and exciting staff activities

We are located nearby shopping malls and housing area

Nearby LRT Station

Benefit:

5 working days in a week

EPF & SOCSO

Sick leave

Annual leave

Quarterly staff recognition and appreciation

Nice Working Environment

Free Shuttle Van Provided from Various Location

Fun Filled Environment with Events and Activities/ Team Outing

Job Type: Full-time

Pay: RM2,300.00 per month

Benefits:

Health insurance Professional development
Application Question(s):

When is your availability date to join? Are you willing to work on 24/7 rotation shift?
Language:

English (Preferred)
Work Location: In person