Technical Support
Kuala Lumpur, Malaysia
Job Description
We are looking for a Technical Support for our prestigious client in the blockchain and security solutions industry. This is a remote position based in Kuala Lumpur, Malaysia.Key Responsibilities:
- Providing technical support and handling daily in-bound calls and email enquiries (technical resolution).
- Proactive in supporting clients\' site; deploy, maintain, and secure its IT infrastructures.
- Diagnose complex technical issues, identify root causes, and implement timely solutions during critical moments.
- System administration, and configuration management.
- Understanding networking principles, protocols, routing, subnetting, firewall configurations, VPN setup, and troubleshooting network issues.
- Communication with cross-functional teams, document system configurations, write technical documentation.
- Bachelor\'s degree of Information Technology or relevant major. Open to fresh graduates.
- Fluent in Cantonese speaking.
- Experiences in Server Administration, Cloud Knowledge, and Virtualization
- Able to support over weekend/public holiday as per duty roster and with compensation.
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Job Detail
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Job IdJD1037180
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned