Job Description

Manpower Staffing Services (Malaysia) Sdn. Bhd. Hiring! Full Time Technical Support Operations_chinese in Kuala Lumpur, Earn up to MYR 15,000 - Ricebowl
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Technical Support Operations_chinese
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MYR11,000 - MYR15,000 Per Month
KL City,
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Posted 3 hours ago Closing 13 Jan 2026
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Requirements
Position: Operations Manager
Location - KL Sentral
Working Hrs/ Days - 9 am to 6 pm, Mon-Fri
Budget -RM11000 -15000
Required Skills:

• Understanding of tech support operations.Strong leadership, operations, and management
• Technical support operations, drive performance, and manage client relationships.
• Experience:1+ year technical exposure;
• 3+ years operations/management experience
• Any Technical experience related to O365, Azure, Intune is preferred.

Responsibilities

• Lead overall operational strategy and delivery.
• Ensure achievement of SLAs and operational metrics.
• Manage workforce planning and resource allocation.
• Build strong client relationships and handle escalations.
• Partner with tech leads and trainers to maintain high-quality support.Drive customer satisfaction and operation stability.

Benefits

• Permanent Job
• Normal Working hrs & Days
• Good salary budget

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• Annual Bonus
• EPF / SOCSO / PCB
• Medical Insurance
• 5 Working Days
• Allowance Provided
• Performance Bonus

Skills
Operations Management Operations Technical Support Microsoft Azure Microsoft Office 365 Team Management Mandarin
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