Job Description

Technical Document Writer Contract / Permanent: Contract with possibility to convert Perm. Kuala Lumpur, Malaysia (Onsite) Job Summary: As a Technical Document Writer, your primary focus will be to create clear, concise, and comprehensive technical documentation to support various products, services, or processes within the organization. The role requires collaboration with subject matter experts, technical heads, other internal and external stakeholders to gather information and ensure accuracy in the documentation. Key Responsibilities: 1. Content Creation: Develop technical documentation, including user manuals, installation guides, API documentation, and release notes. Translate complex technical concepts into easy-to-understand and accessible documentation for diverse audiences. 2. Collaboration: Work closely with cross-functional teams, including Product managers, and training personnel, to gather information and ensure accuracy in documentation. Conduct interviews and research to obtain necessary technical information. 3. Documentation Maintenance: Regularly update and revise existing documentation to reflect changes in products, features, or processes. Ensure that documentation complies with organizational standards and industry best practices. 4. Quality Assurance: Review and edit documentation for clarity, completeness, and consistency. Conduct usability testing to gather feedback and improve the effectiveness of documentation. 5. Version Control: Maintain version control for documentation to track changes and updates. Ensure that the documentation is synchronized with the latest software or product releases. 6. Style and Formatting: Adhere to established style guides and documentation standards. Ensure consistency in style, tone, and formatting across all documentation. 7. Training and Support: Provide training and support to external teams on how to use and interpret technical documentation effectively. Qualifications and Skills: Bachelor\'s degree in a relevant field (e.g., Technical Writing, English, Computer Science) or equivalent work experience. 1-2 year experience as a technical writer, preferably in a technology-oriented environment. Excellent written and verbal communication skills. Strong attention to detail and ability to organize complex information. Familiarity with documentation tools and technologies (e.g., Markdown, XML, documentation management systems). Knowledge of software development processes and terminology. Preferred: Experience with version control systems (e.g., Git). Familiarity with agile development methodologies. Basic understanding of graphic design principles for incorporating visuals into documentation and vice versa. Other benefits : Medical Insurance, EPF. Interested candidates can DM on [HIDDEN TEXT]

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