Job Description

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we\xe2\x80\x99ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world\xe2\x80\x99s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You\xe2\x80\x99ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That\xe2\x80\x99s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital\xc2\xae, G-Technology\xe2\x84\xa2, SanDisk\xc2\xae and WD\xc2\xae brands.

Today\xe2\x80\x99s exceptional challenges require your unique skills. It\xe2\x80\x99s You & Western Digital. Together, we\xe2\x80\x99re the next BIG thing in data.



What We Do

We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working in an Agile development environment with opportunity to learn and grow in multiple disciplines. We want our technicians to be enthusiastic, creative and adaptive in taking on problems, because they are empowered to think and act like owners.

Innovation has always fueled and nurtured growth at Western Digital. As trusted technicians and innovators, helping solve the world\xe2\x80\x99s biggest challenges energizes us and gives us purpose.

This position is based in Western Digital Tech and Regional Center (M), which is a Center of Excellence located in Petaling Jaya, Malaysia. It is currently only open to Malaysian as there is limitation of expatriate hiring in the guideline.

What You Will Do

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure drives and test systems preparation upfront according to the validation request
• Execute, monitor and ensure the completion of validation request within timeline.
• Escalate any Automation issue to engineers.
• Perform 1st level FA \xe2\x80\x93 systems, drives, equipment, automation and interpreting results to make effective recommendations.
• Bring up to date for the Inventory Tracking System and System Management of all lab equipment - Drives, spare parts & FA device inventory, systems maintenance.
• Execute recovery plan upon infrastructure issue.

Qualifications

REQUIRED SKILLS and QUALIFICATIONS

• Diploma in Electronic / Electrical or Computer & Telecommunication Engineering with at least 0 to 4 years related experience.
• Intellectual curiosity about improving processes and determining root causes.
• Ability to explain problems simply and clearly.
• Good problem-solving skills, including process and root cause analysis.
• Strong interpersonal and communication skills with the ability to collaborate, influence, facilitate, and document to multiple audiences at varying levels of seniority.
• Ability to work independently and part of a team.
• Ability to support Night Shift on daily basis (Monday to Friday).
• You have excellent interpersonal skills, including written and verbal communication.
• You are comfortable and enjoy working in a dynamic and ever evolving environment.
• You can be a fun and enthusiastic teammate who enjoys challenges and celebrates successes.

DESIRED SKILLS and/or EXPERIENCE

• Experience in testing/product engineering.
• Computer Hardware and software debugging skills.
• Preferable basic programming skills (C, C++, Java, Python).

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

NOTICE TO CANDIDATES: Western Digital has received reports of scams where a payment is requested on Western Digital\xe2\x80\x99s behalf as a condition for receiving an offer of employment. Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to compliance@wdc.com.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

NOTICE TO CANDIDATES: Western Digital has received reports of scams where a payment is requested on Western Digital\xe2\x80\x99s behalf as a condition for receiving an offer of employment. Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to compliance@wdc.com.

Western Digital