Job Description

Key Responsibilities

1. Machine Setup & Testing

- Loading, Installation and configuration of machine components.

- Conduct setup, calibration, and functional testing to ensure systems are fully operational.

- Verify all modules and integrations before deployment.

2. Module Testing & Velidation

- Perform testing and validation for new module releases or firmware updates.

- Record and report testing results, identify issues, and provide feedback to relevant teams.

3. Troubleshooting & Maintenance

- Serve as the first line of technical support for hardware or software issues.

- Diagnose, repair, or escalate issues to vendors or relevant teams as needed.

- Maintain proper documentation of maintenance activities, issues, and resolutions.

4. Operational & Software Support

- Support day-to-day operations of machines, including monitoring and incident handling.

- Report bugs or performance issues to the product or development teams.

- Assist in preparing operational guidelines and troubleshooting documentations.

Qualification & Skills

- Bachelor's degree in Electrical Engineering, IT, or a related field.

- Experience in technical support, operations, or field servicing is advantageous (open to all experience levels).

- Basic knowledge of electronics, or networking preferred.

- Strong problem-solving and diagnostic abilities.

- Good communication and teamwork skills.

- Detail-oriented, with a hands-on approach to tasks.

Additional Requirmeents

- Must be willing to stand by and provide support during deployments, events, or system incidents that may occur after working hours or on non-working days.

- Able to work on-site and travel when required for setup or maintenance tasks.

- Flexible and reliable in responding to urgent operational needs.

Job Types: Permanent, Fresh graduate

Benefits:

Free parking Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person