Responsibilities:
Serve as coordinator and point of contact for the IT department, fielding requests, organizing schedules, maintaining filing systems, and developing administrative process improvements
Provide coordination assistance with special projects and any other duties as assigned by Head of Technology Centre
Serve as an administrator for all tasks within the department including recording minutes, arranging schedules of events, proof-read documents, etc.
Manage procurement of inventory including documenting all equipment assigned to staff members
Manage hardware ordering process and coordinate inventory of IT assets
Responsible for tracking hardware and software inventory
Assist in the onboarding and offboarding processes of technology staff members
Arrange and prepare equipment for shipping/receiving and distribution accurately and promptly
Ensure completion of the mandatory training courses as well as self-development courses within stipulated timeline
Active participation in the staff engagement activities organized by the company / department / team
Preparing and willing to do any other reasonable and lawful instruction/task on time and correctly
Manage time efficiently and effectively; set priorities appropriately and schedule calls
May need to work flexible hours and be available to respond on short notice
Ability to maintain professional demean our under stress
Regular attendance and punctuality
Qualifications:
2-3 years\' experience in a similar role, including IT admin and coordination experience
Familiarity with IT terms and specifications an asset
Demonstrated ability to function effectively and with great attention to detail while managing multiple tasks
Demonstrated ability to work well both independently and as a member of a team
Excellent oral and written communication skills
Ability to handle sensitive information with a strict level of confidentiality
Ability to adhere to defined processes and procedures and suggest improvements
Knowledge and proficiency with Microsoft Office 365
BA or BS degree required
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