Telco Industry] Basic Rm2k + Allowance Eng Bm Customer Support Associate @ Petaling Jaya
Petaling Jaya, Selangor, Malaysia
Job Description
MohonKelayakan
- Applicants with SPM level qualification and above are welcome
- Proficient in English & Bahasa Malaysia (Read, Speak, Type)
- Have no issue to work on 7am - 3am Rotational shift (9 hours per shift including 1 hour break time)
- Willing to commit on 5 days work per week (Rotational 2 off day per week)
- Willing to work on weekend and public holiday based on shift arrangement
- Able to start working on 4 September / 11 September
- Have no issue to be fully work based at Petaling Jaya, Selangor Office
- Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
- To exceed customer\'s expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements SLA.
- Troubleshoot technical problems of telecommunication services.
- Assist on solving common technical problems.
- Provide primary technical advice to customers with practical information and tools.
- Monthly Salary: RM2,000 Basic Salary + Night Shift allowance up to RM400 + KPI allowance up to RM500
- EPF and SOCSO
- 12 days Annual Leave & 14 days Medical Leave
- FREE Shuttle Service (Subang Jaya Komuter 7.45am - 10.15pm and Ara Damansara LRT 8.15am - 9.30pm)
- Career Advancement Program
- Well established Cafeteria with variety of food choices
- Facilities: Pool + Gym + Rest & Relax Zone
- One month paid training provided
Maukerja
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Job Detail
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Job IdJD1060195
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned