Telemarketer Consultant

Balakong, Selangor, Malaysia

Job Description


  • 1-3 years experience in Customer Service or TeleMarketer position is preffered.
  • Proficient in English, Bahasa Malaysia and Mandarin.
  • Good communication and presentation skill is preffered.
  • Able to accept rejection/criticism and continually improve sales techniques.
  • Ability to promote product or services using persuasive language and techniques.
  • Assisting promotional activities with additional perks.
  • Flexible working hours and 5 days weekly job.
  • High tiered commission and incentive weekly and monthly.
Responsibilities
  • Work together with team member on the call floor to meet sales target and performance goals.
  • Maintained detailed records of incoming and outgoing calls and follow-up outcome.
  • Meet or exceed porjected Weekly and Monthly KPI.
  • Intercept and response to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy.
  • Accurately document the customer personal information for database purpose.
  • Persuasively engage customer into conversation to explain how our product will add value to their lives and meet their needs.
  • Ask relevant leading questions to understand customer needs and recommend best product or services for their purpose.
  • Monitor and responsive on social media platform.
Benefits
  • Annual Leave
  • Medical Leave
  • Deduction for SOCSO, EIS
Additional Benefits
  • Annual Leave
  • EPF / SOCSO / PCB
  • Training Provided
  • Medical and Hospitalisation Leave
  • 5 Working Days
  • Flexible Working Hours

Ricebowl

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Job Detail

  • Job Id
    JD1000800
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Balakong, Selangor, Malaysia
  • Education
    Not mentioned