Job Description

Key Responsibilities:

Conduct outbound calls to business leads provided by the client Use the client's CRM system, and Excel for lead management and calling Accurately log call outcomes and update lead information in the CRM Communicate directly with the client for product knowledge updates and work instructions Maintain high standards of professionalism and customer service during all interactions Adhere to compliance requirements for data handling and outreach

Tools & Systems:

CRM - client provided Excel or other spreadsheet tools for lead management as required

Reporting & Management:

Day-to-day work and product updates will be managed directly by the client Attendance and time tracking will be monitored by Outsourced via installed software

Requirements:

? Previous experience in outbound telemarketing or sales is preferred

? Familiarity with CRM and systems

? Strong communication and interpersonal skills

? Ability to work independently and follow client instructions

? Professional fluency in English and Mandarin

Working Hours:

9am - 6pm MYT, Monday to Friday

Job Type: Permanent

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development Work from home
Work Location: Remote