Job Description

• We are looking for an enthusiastic Telemarketer to expand clientele by answering requests in a fast-paced environment.
• High school diploma
• Proficient in English or Bahasa Malaysia
• A successful telemarketer must be friendly and persuasive.
• The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
• Proven experience as a telemarketer or similar sales/customer service role
• Working knowledge of relevant computer programs (e.g. RM software) is a plus
• Excellent communication and presentation skills
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection

Responsibilities

• Answer incoming calls from prospective customers
• Outbound calls to inquiries regarding to an advertisement
• Use scripts to provide information about product\'s features and present their benefits
• Ask pertinent questions to understand the customer\'s requirements
• Record the customer\'s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company\'s reputation
• Go the \xe2\x80\x9cextra mile\xe2\x80\x9d to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information
• You will be responsible for influencing existing or potential customers to attend an event or to visit the sales gallery to buy a product.
• You must be able to understand the customer\'s requirements in a short time and present solutions that meet their needs.

Benefits

• EPF
• SOCSO
• Training
• Team building activities
• Company Trip

SkillsExcellent communication skills Product knowledge Phone etiquette Persistence Sales skillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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