Job Description

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Client : Global manufacturer and provider of precision instruments use in laboratories and manufacturing.

Position: Telemarketing Manager / Telesales Executive

Work location : Shah Alam

Permanent role

Job Requirement

• Develop and implement telemarketing strategies and campaigns to generate leads, increase sales, and meet monthly targets.
• Oversee a team of telemarketers, providing guidance, coaching, and training to maximize their performance.
• Monitor and evaluate telemarketing calls to ensure quality standards are met and provide feedback to improve performance.
• Create and maintain a positive and motivating work environment that encourages team collaboration and individual growth.
• Conduct regular sales meetings to review progress, share best practices, and provide training on new products or promotions.
• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
• Collaborate with marketing and sales teams to align telemarketing efforts with overall business objectives and strategies.
• Stay updated on industry trends and competitor activities to identify potential business opportunities and adjust strategies accordingly.
• Track and report on telemarketing performance and present findings to senior management.
• Ensure compliance with relevant laws, regulations, and company policies during telemarketing activities.

Required Qualifications

• Bachelor\'s degree in Business, Marketing, or a related field.
• Proven experience in telemarketing, preferably in a managerial role.
• Familiarity with sales techniques and strategies.

Our Offer to You

• Commission
• 13.5 months contractual bonus
• Medical care with the dental package
• Life insurance

Sub Specialization : Others;Any
Type of Employment : Permanent
Minimum Experience : 9 Years
Work Location : Selangor

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