Telesales

Bukit Mertajam, Pulau Pinang, Malaysia

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Minimum 1-to-2-year experience in Telemarketing Service or Call Centre would be an advantage.
Knowledge of, or ability to learn, product, service, or area of customer services specialization.

Education

Responsibilities

Cold calling people using a given phone directory to follow up with customers.
Provide high quality service to achieve maximum customer satisfaction by resolving customer inquiries.
Making a high volume of calls to customers for insurance appointment.
Recording details of comments, inquiries, complaints, and actions taken.
Managing administration, communicating, and coordinating with internal departments.
Able to maintain customer confidentiality.

Benefits

Ricebowl

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