Job Description

Role : Customer Service Telesales (Mandarin Speaker)

Location : Ara Damansara (Nearby LRT - 5 mins walk in distance)

Type : 2 Years Contract (Renewable and absorb permanent based on experience level)

Working days/hours : Mon-Fri / 9AM - 6PM

Salary : RM 3,000 basic + Commission

Responsibilities:

? Receive or conduct calls to provide product information and nutritional advice to customers, to encourage on conversion and retention of brands usage

? Maintain records of telephonic interactions

? Data entry and maintenance of customer databases

? Ensure that the service delivery to customers is of excellent quality

? Work closely with marketing/product managers to deliver brand knowledge to customers

? Perform other job-related duties as requested by supervisor.

? Persuasion -- Persuading others to change their minds or behaviour.

? Learning Strategies -- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things

Requirements:

? Candidate must possess at least SPM/ Diploma or Advanced Diploma or Bachelor's Degree in Food Technology/Nutrition/Dietetics, Nursing, Medical Science, Pharmacy/Pharmacology or equivalent.

? At least 1 year(s) of working experience in the related field is required for this position.

? Fresh grads encourage to apply - Full training provided

? Preferably Junior Executives specializing in Customer Service or equivalent.

? Candidate must be able to converse in English / Bahasa Malaysia and Mandarin.

Benefits:

? Working Hours: 9.00am to 6.00pm (Monday - Friday)

? Commission/ allowances

? EPF & Socso

? Annual Leave

? Medical Leave

? Rest & relax area

? Quarterly staff recognition and appreciation

? 5 minutes walking distance from public transport

Job Type: Full-time

Pay: RM3,000.00 per month

Benefits:

Professional development
Application Question(s):

Are you able to read and write in Mandarin? When is your availability date to join?
Experience:

Sales / Telesales / Telemarketing: 1 year (Preferred)
Language:

Mandarin (Preferred)
Work Location: In person