Telesales
Petaling Jaya, Malaysia
Job Description
- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers\xe2\x80\x99 purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers\' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
; Requirements: -
- Required language(s): Bahasa Malaysia , English and Mandarin (Added advantage)
- Working Hours: Mon - Friday (9.00am to 6.00pm)
- Proven experience working as a telesales executive.
- Proficiency in all Microsoft Office applications.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
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Job Detail
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Job IdJD991063
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Malaysia
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EducationNot mentioned