Job Description

MohonKelayakanJob Overview:We are looking for a motivated and results-driven Tele-Sales Representative to join our dynamic sales team. The Tele-Sales Representative will be responsible for generating sales over the phone, maintaining customer relationships, and achieving sales targets. The ideal candidate should possess excellent communication skills, a strong sales acumen, and the ability to handle customer objections effectively.Qualifications:Education:

• High school diploma or equivalent. A bachelor\'s degree in business, marketing, or a related field is preferred.

Experience:

• Proven experience as a tele-sales representative or similar sales role.
• Experience in the industry relevant to the company\'s products/services is a plus.

Skills:

• Excellent verbal communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Ability to handle rejection and remain resilient.
• Proficiency in using RM software and/or Microsoft Office Suite.
• Good organizational and time management skills.
• Proficiency in Mandarin and English.

Key Attributes:

• Self-motivated and goal-oriented.
• Ability to work independently and as part of a team.
• Positive attitude and enthusiasm for the role.
• Ability to adapt to a fast-paced and dynamic work environment.

TanggungjawabOutbound Sales Calls:

• Conduct outbound sales calls to potential and existing customers to promote products.
• Identify customer needs and provide appropriate solutions.

Customer Relationship Management:

• Build and maintain strong relationships with customers.
• Follow up with customers to ensure satisfaction and to address any concerns.

Sales Target Achievement:

• Meet or exceed monthly and quarterly sales targets.
• Track and report on sales performance metrics.

Product Knowledge:

• Maintain a thorough understanding of the company\'s products/services.
• Stay updated on industry trends and competitor offerings.

Sales Documentation:

• Accurately record sales activities and customer interactions in the RM system/Excel records.
• Prepare and send sales proposals and contracts.

Collaboration:

• Work closely with the sales team and other departments to ensure a seamless customer experience.
• Participate in team meetings and share best practices.

Customer Feedback:

• Collect and report customer feedback to help improve products and services.
• Address customer complaints and provide appropriate solutions in a timely manner.

Manfaat

• EPF/SOCSO
• Annual leave
• Medical Leave

Salary: RM2000 - RM2500 plus incentiveWorking Conditions:

• in-office position.
• Standard work hours are Monday till Friday; 9am - 6pm, and 9am - 1pm for last Saturday of each month (Puchong, Selangor\'s office) and Monday till Friday; 8.30am - 6pm (Kluang, Johor\'s office), but flexibility may be required.

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