Job Description

Are you ready to lead a dynamic team in the exciting world of Retail FX & CFDs?
We are actively seeking a passionate Team Manager to drive client engagement and conversion for our client\'s retail FX & CFDs company, focusing on the vibrant Indonesia market. If you are a results-driven leader with a knack for building relationships and meeting conversion targets, this role is tailored for you!|Key Responsibilities:

• Strategic Engagement: Lead and motivate a team of conversion associates to engage potential clients through telesales, promoting our Retail FX & CFDs products.
• Customer-Centric Approach: Oversee customer inquiries, provide information, and address concerns, ensuring a positive and seamless customer experience.
• Onboarding Expertise: Guide clients through the account opening process, facilitating a smooth onboarding journey.
• Collaborative Conversion: Work closely with sales and marketing teams to implement strategies for client conversion and retention.
• Industry Awareness: Stay informed about industry trends, market changes, and our products to better assist clients and drive successful conversions.

Requirements:

• Educational Background: Bachelor\'s degree in any related field is a must!
• Language Proficiency: Fluent in both English and Bahasa Indonesia.
• Experience: Minimum of 2 year of experience in managing a telesales team in the FX & CFDs industry is a MUST!
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and trust with clients.
• Results-Driven: A results-oriented mindset with a focus on meeting and exceeding conversion targets.
• Communication Excellence: Excellent communication skills, both verbal and written.

Additional Information

• The role is based in Kuala Lumpur, Malaysia. Candidates must be willing to relocate.
• Relocation assistance will be provided, including Visa support, flight tickets, and a relocation assistance allowance.

Relocation Assistance Package:
One time relocation allowance upon joining
Flight ticket to Malaysia
Full Visa sponsorship
Medical Insurance
Annual Holidays Package
Professional Development Plans
Gym membership

Duhani Capital