Job Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Job title

Invoicing Coordinator- Wilhelmsen Marine Product, Kuala Lumpur

Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing over half of the merchant fleet with essential products and services, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to explore and develop new opportunities within the renewables, offshore and energy industries. Supporting a diverse and inclusive workplace, with thousands of colleagues in more than 70 countries, we take competence, sustainability, innovation, and unparalleled customer experiences one step further.

The position

We are looking for a Invoice Coordinator who will join our Marine Products division, and responsible to produce and dispatch correct invoices to customers within the assigned geographic area and/or customer portfolio according to established procedures.

The people at Wilhelmsen don't just hold jobs here. They make the most innovative ideas a reality - and in the process, they shape the maritime industry. With one of the largest maritime networks in the world, we do work that makes an impact - if it floats, our products are probably on it.

Supplying marine consumables, products, and solutions to every conceivable vessel type, our Marine Products division includes the Unitor brand of products, Timm ropes, Unicool refrigerants, and Unitor and Nalfleet marine chemicals. Last year we made product deliveries to 27,500 vessels, at over 2,000 ports.

About the location/department

The position will be based in Kuala Lumpur office located at KL Sentral which is in the heart of city and easy to get to go by public transportation.

The Invoice Coordinator will reports to the Invoicing Team Lead and should closely cooperate with respective Customer Services and credit team.

What you will be doing

Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc.

Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges

Match the relevant delivery receipt note to the invoice when applicable

Match the relevant supporting documents for cylinder invoices

Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe

Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days

Provide first point of contact for Customer Services with regard to missing invoices and copy invoice requests

Escalate to Invoicing Manager and respective Customer Services problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes

Follow up complaints/non compliances through improvement/complaint system in place

What experience and skills required

3 years of formal education in business/economics or finance studies or relevant working experience

Fluent in English - both writing and speaking

Good planning and organising skills

Your performance will be measured against

Work process efficiency

Invoice accuracy

Timely dispatching of invoices (Invoice lay days)

Timely resolution of invoice related issues

Agreed AOP and KPI's

What we offer

Strategic work location at KL Sentral with convenience travelling by Monorail, Rapid Kelana Jaya Line, MRT and KTM services as well as public buses.

5-days work week including complying with Malaysia's Public Holiday

International work environment and culture

Great learning and development opportunities

Hybrid working arrangement (3 days in the office, 2 days remotely)

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex!

How to apply

Sounds interesting? If you see yourself fitting into this role, please let us know why the role interest you. Apply online through our career portal at under Current Vacancies by creating a 'Candidate Home' account and thereafter upload your resume and expected salary.

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