Job Description

Qualification and experience

- Minimum SPM holder and passed in subject Bahasa Malaysia and English

- Good in English and additional languages are advantages

- Minimum 1 year work experience in customer service

- Can work in shift rotation (till 10pm)

- Good communication in inter-personal skill and customer skill

- Computer skill in WORDS and EXCEL

- Age between 20 till 35 years old

Tenant Customer Relation (Customer Service Representative) job description:

1. Serves customers by providing service information and resolving service problems

2. Attracts customers by answering service questions and suggesting information about other products and services provided in the mall

3. Resolves service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution

4. Deal directly with customers either by telephone or face to face

5. Respond promptly to customer inquiries

6. Handle and resolve customer complaints

7. Obtain and evaluate all relevant information to handle service inquiries

8. Communicate and coordinate with internal departments

Remark

- Only shortlisted candidate will be contacted for interview session

- Application with full resume information enclose

- No health problem and never subjected to legal action or court action

- Interview session will do during weekday (Monday to Friday) 10am till 3pm

Work Remotely

No
Job Types: Full-time, Permanent

Pay: Up to RM1,700.00 per month

Benefits:

Health insurance Maternity leave
Work Location: On the road