Ticketing Agent

Kota Kinabalu, M12, MY, Malaysia

Job Description



Responsible for

handling flight bookings and ticket issuance

for individual and government clients. It requires expertise in processing government travel warrants, ensuring compliance with official travel procedures and regulations, while delivering excellent customer service to ensure smooth and efficient travel arrangements.

Key Responsibilities



Process, issue tickets, and resolve booking or payment issues. Handle government warrant bookings and ensure all documentation meets Malaysian travel policies. Provide accurate fare calculations, revalidations, and ticket reissuance. Maintain records of issued warrants and tickets for audit and reporting purposes. Deliver prompt, professional assistance to government and corporate clients.

Requirements



Strong knowledge of government warrant procedures and travel regulations. Proficiency in airline booking systems. Excellent communication and problem-solving skills. Attention to detail and good service attitude.

What We Offer



Salary, EPF, SOCSO. Opportunities for career development and professional growth. A supportive and collaborative work environment (Parental Leave, Coffee Station, Work-life Balance).
Job Types: Full-time, Permanent

Pay: From RM1,850.00 per month

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Job Detail

  • Job Id
    JD1255656
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kota Kinabalu, M12, MY, Malaysia
  • Education
    Not mentioned