Job Description

Requirements \xe2\x80\xa2 Candidate must possess at least Diploma in Tourism \xe2\x80\xa2 Minimum 1 to 2 Year(s) of ticketing / Tour sales experience in travel company is required for this position \xe2\x80\xa2 Knowledge in Amadeus system will be added advantage \xe2\x80\xa2 Passionate to work in Travel industry \xe2\x80\xa2 Prepare to put in extra efforts for career advancement \xe2\x80\xa2 Required language(s) : English & Mandarin Responsibility \xe2\x80\xa2 Handle Ticketing for Walk-in / Corporate clients \xe2\x80\xa2 Handle for Group or FIT air ticket / Tour activities include enquiries / reservation / issuance of tickets \xe2\x80\xa2 Customer\'s billing and sales collection \xe2\x80\xa2 Check the queues on Amadeus system on a daily basis in order to monitor any messages coming from the airline such as any flight changes or cancellations \xe2\x80\xa2 Recognize and refund any unused tickets \xe2\x80\xa2 Advise and amend any discrepancies with names, dates, costing or any other components of the booking \xe2\x80\xa2 Provide professional advice on holiday packages to major destinations worldwide \xe2\x80\xa2 Build Sales Lead and Prepare Sales Quotation \xe2\x80\xa2 Customer\'s Services and Retention Benefits \xe2\x80\xa2 5 days work \xe2\x80\xa2 Annual Leave & Medical Leave \xe2\x80\xa2 EPF, SOCSO & HRDF Contribution \xe2\x80\xa2 Training & Development opportunity \xe2\x80\xa2 Company\xe2\x80\x99s trip and activities \xe2\x80\xa2 Performance Bonus \xe2\x80\xa2 Attractive remunerations with sales incentives \xe2\x80\xa2 Humanistic working environment with gym room.
MYS Travel Sdn Bhd was established in 2009 and is a fully licensed travel agency for International, Domestic Travel, and Ticketing. We are a member of the Malaysia Associations of Tour and Travel Agents (MATTA), Malaysia Chinese Tourism Association (MCTA), and Malaysia Inbound Tourism Association (MITA). MYS Travel provides International and Domestic Tours, Worldwide Air Ticket & Hotel Reservations, Business Travel arrangements, Tailor-made Tours, Corporate & Incentive tours, Visa Handling & Transportation Services. Keeping our vision: \xe2\x80\x9cYour Most Trusted Travel Partner in the World\xe2\x80\x9d as a compass, MYS committed to offering incredible tour packages and a high level of customer service to achieve total client satisfaction. We work to meet and exceed all business client\xe2\x80\x99s goals and objectives.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5