Job Description

\xc2\xb7 Conducting research and comparison, which may include destinations, hotels, flights, restaurants, entrances, and services. \xc2\xb7 Checking the availability of accommodation, flights, or transportation on the customers\xe2\x80\x99 desired travel dates. \xc2\xb7 Negotiating the best rates with hotels, airlines, suppliers, rental companies, tour guides, and restaurants. \xc2\xb7 Booking excursions, flights, hotels, guides, and entrances, as well as arranging transport according to the itinerary finalized by the tour planner. \xc2\xb7 Providing support to customers who may need to amend, upgrade or cancel a reservation. \xc2\xb7 Answering any questions customers might have about the reservations. \xc2\xb7 Sorting out any issues that may arise with bookings or reservations. \xc2\xb7 Updating and recording all booking information on the database. \xc2\xb7 Monitoring the bookings\' deadlines, cancellation policy, payment, and penalties. \xc2\xb7 Arranging and allocating the flight seats, hotel rooms, and meals for customers, and preparing the required lists or documents for hotels, airlines, suppliers, and restaurants prior to the tour. \xc2\xb7 Prepping the required documents and briefing the Tour Manager before tour departures. \xc2\xb7 Collecting and filing invoices and receipts for all bookings. \xc2\xb7 Getting feedback from the Tour Manager for improvements on future tour reservations. \xc2\xb7 Forward all clients\xe2\x80\x99 addressing complaints or feedback to hotels, suppliers, and restaurants after the tour. \xc2\xb7 Perform office-based administrative duties whenever required.
Bridging American Expertise with Malaysian Potential The United States of America is Malaysia\'s third largest trading partner, with Malaysia maintaining its position as a key destination for American investors, based on various factors including the widespread use of English, a dynamic business environment, a high rate of technological innovation and adoption, a well-established legal framework, and a demand for US-made products. The investment environment in Malaysia continues to be promising for foreign investors, with sustained growth in multiple sectors and growing private consumption making it a profitable destination. This is further supported by an increasingly affluent middle class, a vibrant retail scene, and growing sophistication in regards to quality consumer goods. Recognising the rich opportunities in this South-East Asian hotspot, MyUS Venture Partners Sdn Bhd connects investors, corporations and businesses in the US with potential opportunities in Malaysia as a major gateway to ASEAN. MyUS currently has interest in Agriculture, Tourism, Bio-Technology, Investment, Education, Property, Trading, Consultancy, IT and the Medical Sector. The company\'s combination of global experience, expansive network and home-grown, grassroots insight makes it an ideal partner of investors looking to make in-roads into this high-potential emerging ASEAN economy.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5