Job Description

Supervise and coordinate all outlet operations within assigned areas, including staffing, scheduling, and performance management, to ensure efficient and consistent operation. Lead, train, motivate, and recruit staff to maintain adequate manpower levels and build a high-performing team aligned with company standards. Ensure excellent customer service by personally exemplifying high service standards, resolving complaints promptly, and training staff to maintain a polite, professional, and positive attitude toward customers. Drive sales performance to meet or exceed monthly and regional targets. Prepare and submit operational reports (daily, weekly, and monthly) for management review, providing insights on performance and improvement areas. Travel regularly within assigned areas to oversee outlet operations, ensure compliance with standards, and provide on-site support and guidance to teams.

Requirement:

Able to work shifts, on weekends and public holidays. Strong leadership, communication, and problem-solving skills. Responsible, punctual, willing to learn, and able to work independently. Confident, energetic, friendly, and patient.
Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

Opportunities for promotion Professional development
Application Question(s):

ARE YOU ABLE TO WORK ON WEEKENDS? ARE YOU ABLE TO WORK ON PUBLIC HOLIDAYS? ARE YOU ABLE TO WORK 6 DAYS A WEEK?
Language:

Bahasa Melayu (Preferred) English (Preferred) Chinese (Preferred)
Work Location: In person