Trainer Mandarin Penang (video Hosting Service)

Bayan Lepas, Pulau Pinang, Malaysia

Job Description


Overview:If you have proven 1 year BPO supervisory experience, we have something for you! Qualifications:Requirements:

  • Degree in any discipline
Minimum Relevant Work Experience
  • 3 years customer service experience with minimum 2 years training experience
  • Minimum 1 year of content moderation related experience
Minimum Training Required
  • Fast learner and independent
Skills
  • Minimum bi-lingual proficiency.
  • Language proficiency in English and Mandarin is mandatory
  • Related experience is strongly preferred.
Preferred Qualifications
  • Proven experience as corporate trainer in the customer service industry
  • Understanding of effective teaching methodologies and tools
  • Willingness to keep abreast of new techniques in corporate training
  • Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an
asset
  • Affluent communication, presentation, and public speaking skills
  • Organizational and time management abilities
  • Critical thinking, analytical and decision-making abilities Responsibilities:
Responsibilities:
  • Design effective training programs.
  • Prepare training materials.
  • Conduct training and refreshers.
  • Support and mentor new employees.
  • Conduct evaluations to identify areas of improvement.
  • Monitor, analyse & train trainees\xe2\x80\x99 performance and call out any unusual trends.
  • Identify training needs by working with operations team and QA.

Teleperformance

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1053342
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bayan Lepas, Pulau Pinang, Malaysia
  • Education
    Not mentioned