Training & Channel Manager

Kuala Lumpur, Malaysia

Job Description


Role Responsibilities

Strategy*

  • Responsible in managing Shariah Training functions and infrastructure to allow SCSB to be managed in a Shariah compliant manner fulfilling both the regulatory and business requirements
  • Responsible in building a knowledge-based culture in SCSB
  • Responsible in building sound training infrastructure in SCSB.
  • Key reference in the training requirements of SCSB encompassing SCSB\xe2\x80\x99s own staff as well as staff of SCBMB whom we are leveraging sales and service support
  • Responsible to develop comprehensive training plan which includes e-learning and lead the effort to roll-out new certification programs with other BNM certified Islamic training provider
Business*
  • Responsible for effective delivery of knowledge in Shariah, Saadiq products and services for new joiners and conduct refresher trainings to existing staff in SCSB, SCBMB, GBS & Price Solutions.
  • Develop new training initiatives via new methodologies, channels and modules to improve on deliverables, coverage, effectiveness and quality of training
  • Responsible in planning, coordinating and executing the Mystery Shopping program for SCSB and SCBMB branches.
  • Responsible for developing other effective tool to measure Shariah understanding amongst staff and officers trained
  • Responsible to update training progress to Shariah Committee members on regular basis
  • Responsible on SCSB branding and awareness which includes planning, managing and executing sales/sponsorship events, donation program, award submission, paper write up, etc
  • Responsible to provide business support to Employee Banking, Business Banking, Priority Banking and Branches
  • To support in achieving the financial numbers for RB
Processes*
  • Responsible for review and approval of all training documents involving SCSB products and services -to ensure compliance with Shariah
People & Talent *
  • Responsible for SCSB training requirements including the training requirements for Shariah Committee members, the Shariah training requirements for SCSB Board members, senior management of SCBMB supporting SCSB\xe2\x80\x99s business, SCSB staff and staff from SCBMB, GBS, Price Solutions, Call Centre and Collections supporting SCSB products and services.
Risk Management*
  • Support Head, Shariah managing Shariah Risk for SCSB
Governance
  • Responsible for engagement with internal and external parties in planning for completion of the annual training plan.
  • Responsible for assisting Head, Shariah on training plan encompassing training requirement for Board Members, Shariah Committee members, Senior Management of SCBMB, SCBMB staff supporting SCSB operations, sales staff, supporting department staff and etc.
  • Responsible to ensure successful execution of the annual training plan.
  • Responsible for ensuring all training modules are updated and revised according to the latest requirements of governance
  • Responsible for ensuring all training modules related to Shariah, Saadiq products and services are updated and approved by Head, Shariah
  • To ensure full adherence to Shariah requirements in all deliverables under the job scope and promote Shariah compliance culture to stakeholders
Regulatory & Business Conduct *
  • Display exemplary conduct and live by the
. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Islamic Banking, Malaysia team to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders*
  • Key personnel in each businesses and support units within SCSB, SCBMB & its subsidiaries
  • Shariah Officers & Members of SC, SCSB
  • Product Managers
  • Branch Managers
About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

Flexible working options based around home and office locations, with flexible working patterns

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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Standard Chartered

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Job Detail

  • Job Id
    JD981429
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned