Job Description

Full Time Training Manager Jobs, salary up to MYR 8,500 in Detoxi Wellness Sdn Bhd Kuala Lumpur - Ricebowl
e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-73b57a06>
Training Manager
Follow
MYR6,000 - MYR8,500 Per Month
KL City,
Be an early applicant!
Posted 17 minutes ago o Closing 10 Jan 2026
Be an early applicant!
Share
Save
Apply
Working Location Near Station

• G10Jalan Metro Perdana Kuala Lumpur WP Kuala Lumpur Malaysia 52100

Requirements
Key Responsibilities
Training Development & Delivery
Design and implement structured training programs covering wellness concepts, product knowledge, treatment techniques, customer service, and SOP compliance.
Conduct onboarding sessions for new hires to ensure proper integration into company culture and expectations.
Facilitate continuous learning opportunities through workshops, skill refreshers, and role-playing scenarios.
Performance & Skills Assessment
Regularly assess staff proficiency levels through observation, customer feedback, and performance metrics.
Develop personalized coaching plans to address skill gaps and improve service consistency.
Conduct training evaluations and prepare reports to measure training effectiveness a
Team Collaboration & Support
Work closely with Sales and Operations Manager to align training with daily operational needs.
Provide guidance to team leaders on coaching techniques and employee motivation.
Support staff development pathways to encourage internal career growth and retention.
Standards & Compliance
Ensure all team members are trained in line with brand SOPs, hygiene standards, and regulatory guidelines.
Lead grooming standards enforcement and ensure team representation reflects the brand's professional image.
Responsibilities
Requirements:
Minimum 3 years of experience in a training or management role, preferably in the wellness, beauty, spa, or retail industry.
Strong understanding of body treatments, wellness principles, and customer service excellence.
Excellent facilitation, presentation, and interpersonal communication skills.
Experience in designing, delivering, and evaluating training programs.
Empathetic and patient, with the ability to coach and inspire frontline staff.
Proactive, highly organized, and detail-oriented.
Ability to work independently and collaboratively across departments.
Proficient in English, and Mandarin is an advantage.
Benefits
Benefits:
Annual Leave
Birthday Leave
Opportunities for promotion
EPF & SOCSO Included
Allowances
Medical Benefits
Free Treatment
Annual performance bonus and increment
Additional Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Training Provided
• Performance Bonus
• 5 Working Days
• Staff Discount
• Company Trip
• Medical and Hospitalisation Leave

Skills
Customer Service Customer Journey Mapping Performance Management Team Management Beauty Product Knowledge Wellness Industry Trends Training Delivery Training Needs Analysis
2 Public Transport Lines near Find Nearest Station
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Skills Required