New Hiring!! Position: Training Supervisor - Mandarin Open to Local Malaysians. Location: Bayan Lepas, Penang Responsibility Design effective training programs. Prepare training materials. Conduct training and refreshers. Support and mentor new employees. Conduct evaluations to identify areas of improvement. Monitor, analyse & audit trainees\' performance and call out any unusual trends. Identify training needs by working with operations team and QA. Requirement At least 2 years customer service experience with minimum 2 years training experience. Language proficiency in MANDARIN and English is mandatory. Proven experience as corporate trainer. Understanding of effective teaching methodologies and tools. Willingness to keep abreast of new techniques in corporate training. Proficient in MS Office (Advanced skills in Excel and Powerpoint); e-learning software will be an asset. Minimum bi-lingual proficiency, tri-lingual and above is preferred. Phenomenal communication, presentation, and public speaking skills. Organizational and time management abilities. Critical thinking, analytical and decision-making abilities. Applicants must be willing to work in Bayan Lepas, Penang. Kindly share resume to [HIDDEN TEXT]
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